Introduction

• About the BOMA BEST Building Certification Program
• Development

Programs

• About Programs
• 1. Sustainable Buildings
• 2. Smart Buildings

Streams

• About Streams
• 1. Single Stream
• 2. Portfolio Stream

Levels of Certification

• Five Levels of Certification

Eligibility Criteria

• About eligibility criteria

• 1. Occupancy

  • About Occupancy

• 2. Asset Classes

  • About Asset Classes
  • Asset Class – Offices
  • Asset Class – Enclosed Shopping Centers
  • Asset Class – Open Air Retail
  • Asset Class – Light Industrial (Workshops and Warehouses)
  • Asset Class – Multi-Unit Residential Buildings (MURBs)
  • Asset Class – Health Care Facilities
  • Asset Class – Universal

• 3. Baseline Practices

  • About Baseline Practices

Registration

• About Registration
• Create An Account in the BOMA BEST Hub
• Request Building Access on the BOMA BEST Hub
• Register Your Building
• User Roles Descriptions

Fees and Payment

• Fee Calculator
• About Fees and Payment
• Single Stream Fees and Payment
• Portfolio Stream Fees and Payment
• US / International Fees
• Add or Update a Purchase Order Number in the Hub

Questionnaire

• Start your Questionnaire
• Multiple Buildings
• Building with Mixed Occupation

Benchmarking

• Introduction

• Pulling your data from ENERGY STAR Portfolio Manager

  • Introduction
  • 1. In BOMA BEST: Sync your BOMA BEST building to pull data from ESPM
  • 2. In ENERGY STAR: Connect your ESPM account with the main BOMA BEST ESPM account
  • 3. In ENERGY STAR: Share your building with the main BOMA BEST ESPM account

• Pushing your data to ENERGY STAR

  • Introduction
  • 1. In BOMA BEST Hub: Sync your building to push data to ESPM
  • 2. Uploading Meter Data
  • 3. Sync to ENERGY STAR Portfolio Manager

Verification

• Overview
• What to expect during your verification
• Applicant verification checklist
• Requesting verification in the Hub
• How To View PDF Certificates In The Hub

Technical Update Requests

• About Technical Update Requests
• TUR Submissions
• TUR Resolution
• Program and Verification Implications
• Completed TURs

Technical Interpretation Request

• About Technical Interpretation Requests
• Submitting TIRs
• TIR Rulings and Verification Implications

Helpful Resources

• Helpful Videos
• BOMA BEST Sustainable Baseline Practice Templates

BOMA BEST Policies

• Policy 1: Application Fees
• Policy 2: Application Fee Refund
• Policy 3: Eligibility Criteria
• Policy 4: Online Application Period
• Policy 5: On-Site Verification: Missing Documentation
• Policy 6: On-Site Verification: Additional Verification Costs
• Policy 7: Verification Methodology for Buildings
• Policy 8: Failed Certifications
• Policy 9: Appeals Process
• Policy 10: Payment Period and Late Payments
• Policy 11: Purchase Orders
• Policy 12: Certification Credentials
• Policy 13: Recertification
• Policy 14: Mandatory Quality Assessment of Platinum Level Verifications
• Policy 15: Building Management Change
• Policy 16: Portfolio stream buildings opting for a 4-year certification cycle
• BOMA BEST Policy 17: BOMA BEST non-endorsement
• Policy 18: Respect, Safety and Reasonable Conduct
• Policy 19: Expired or Terminated Certifications

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Frequently Asked Questions

• What is verification?

• BOMA BEST Sustainable 3.0 and BOMA BEST Sustainable 4.0

  • How long do I have to complete my verification if I’ve registered my building under BOMA BEST Sustainable 3.0?
  • How long will I have access to my BOMA BEST 3.0 online portal account?
  • I am registered through the portfolio stream, when am I required to submit my building for the 2023 annual verification sample?
  • Are there any changes to BOMA BEST certification eligibility criteria?
  • Have the BEST Practices changed?
  • Is there a new platform?
  • What are the basic differences between BOMA BEST Sustainable 3.0 and 4.0?
  • Will my BOMA BEST 3.0 documents be available in the new BOMA BEST Hub?

• 4.0 Verification

  • How long is the certification period for buildings registered in the Single Stream?
  • Can I view the BOMA BEST Questionnaires before registering a building in the Hub?
  • How long do I have to complete the questionnaire after registering my building?
  • What is the purpose of the Baseline Practice questions?
  • Is there overlap between BOMA BEST Sustainable and BOMA BEST Smart?
  • What happens when I create a test building in the Hub?

• BOMA BEST and GRESB

  • What credit can I apply for in GRESB with my BOMA BEST certification?
  • How many GRESB points can I earn using the BOMA BEST Sustainable certification?
  • How many GRESB points can I earn using the BOMA BEST Smart certification?
  • What certification date should be used for my GRESB submission?
  • Can I move to a 4-year certification cycle so I can achieve the maximum amount of points from GRESB?
  • What are the fees for the 4-year certification cycle?
  • How can I request a 4-year BOMA BEST certification cycle for my Portfolio?

• BOMA BEST Sustainable 4.1

  • What is the intention behind the release of BOMA BEST Sustainable 4.1? 
  • Will BOMA BEST Sustainable 4.1 be more intensive than 4.0?
  • When can I expect the new field guides?
  • How will I know what has changed?
  • Are there any changes to the BOMA BEST Baseline Practices?
  • What are the new questions included in BOMA BEST Sustainable 4.1?
  • When will BOMA BEST Sustainable 4.1 launch and 4.0 close?
  • What will happen if I’m not ready to submit for verification by October 11?
  • Can I opt to pursue BOMA BEST Sustainable 4.1 instead of 4.0 if I am due for a recertification this year?
  • If I begin work in the BOMA BEST Sustainable 4.0 questionnaire, will it automatically transfer to 4.1 if I have not submitted for verification by the time the program transitions?
  • What happens to my BOMA BEST Sustainable 4.0 questionnaire that is already in the verification process?
  • I am a part of the portfolio stream, what happens if I submit for verification in January 2025, when will my certification be valid for?
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Training

• Coming soon