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SMART BUILDINGS

Asset Classes

Focus Area

End-User Experience

Topic

Tenant Services

Question #

E3.3 Service Booking

Question

Are end-users able to book shared services?

Applicability

Not Applicable to Enclosed Shopping Centres and Open-Air Retail Buildings

Answer

Yes or No

Description

Ability of end-users to book shared services from the site’s property services or approved partners

Requirements

  1. Demonstrate that end-users are able to book shared services from the site property services or approved partners via digital kiosk or end-user application
  2. Requests provide the ability to select specific dates, times, locations and additional information

Documentation

  • Vendor documentation (specifications, commissioning report, technical reports, functionality design reports)
  • BMS specification and design report
  • Compliance Registers
  • Use case — Benefits Realization Report
  • Integrations Report
  • SPoG/Integrated Building Management Platform Specifications

Lead

Other Notes

Scoring

Yes – 3/3, No – 0/3

Scoring Notes

Yes or No question. Full points provided if Yes, otherwise zero points

Verification