SMART BUILDINGS
Asset Classes
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Offices
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Enclosed Shopping Centres
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Open-Air Retail
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Light Industrial
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Multi-Unit Residential Buildings
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Health Care Facilities
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Universal
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Focus Area
Operations and Management
Topic
Regulatory Protocols
Question #
O4.2 Real Estate Service
Question
Are the digitized property management functions in place?
Applicability
Not Applicable to Healthcare Buildings
Answer
Yes or No or Partial
Description
Digitized and streamlined process for correspondence between commercial tenants and management regarding leasing, rent, management surveys and management services
Requirements
Demonstrate ability to provide:
- Smart building demonstrations
- Self-guided tours
- Virtual tours
- Tenant rent payment through end-user app
- Ability for tenants to directly contact management on the app for queries and alerts
- Ability for management to give notices prior to visit
Documentation
- Digital Enablement Specifications (access control, CCTVs)
- Vendor documentation (specifications, commissioning report, technical reports, functionality design reports)
- Compliance Registers
- Use case — Benefits Realization Report
- Integrations Report
Lead
Other Notes
Scoring
Yes – 2/2, No – 0/2, Partial – 1/2
Scoring Notes
Full points awarded if all items above are met, partial points awarded if three items are met