SMART BUILDINGS

Asset Classes

Focus Area

Operations and Management

Topic

Regulatory Protocols

Question #

O4.2 Real Estate Service

Question

Are the digitized property management functions in place?

Applicability

Not Applicable to Healthcare Buildings

Answer

Yes or No or Partial

Description

Digitized and streamlined process for correspondence between commercial tenants and management regarding leasing, rent, management surveys and management services

Requirements

Demonstrate ability to provide:
  1. Smart building demonstrations
  2. Self-guided tours
  3. Virtual tours
  4. Tenant rent payment through end-user app
  5. Ability for tenants to directly contact management on the app for queries and alerts
  6. Ability for management to give notices prior to visit

Documentation

  • Digital Enablement Specifications (access control, CCTVs)
  • Vendor documentation (specifications, commissioning report, technical reports, functionality design reports)
  • Compliance Registers
  • Use case — Benefits Realization Report
  • Integrations Report

Lead

Other Notes

Scoring

Yes – 2/2, No – 0/2, Partial – 1/2

Scoring Notes

Full points awarded if all items above are met, partial points awarded if three items are met

Verification