Questionnaire - Open-Air Retail
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S2.1 Cybersecurity Deployment
Q: Are cybersecurity practises deployed across all building systems?
S2.2 Cybersecurity Procedures
S3.1 Emergency Response
Q: Are there occupancy-based evacuation and emergency response procedures?
S3.2 Building Safety
Q: Are building safety related functionalities in place?
S3.3 Redundant Power
Q: Are there multiple power supplies to the site and back-up generation available?
S4.1 Equipment Monitoring
Q: Is equipment condition monitoring in place?
S4.2 Equipment Maintenance
Q: Is equipment condition-based maintenance in place?
S4.3 Equipment Reliability
S5.1 Leak Detection
Q: Is leak detection in place?
S5.2 System Alerts
Q: Is system failure alert in place?
S5.3 Fault Detection
O0.1 Change Management
Q: Is there a process for managing system changes during operation?
O1.1 Scheduling
Q: Has work order and schedule optimization been implemented?
O1.2 Logging Work Orders
O2.1 Equipment Information
Q: Is equipment utilization information available?
O2.2 Equipment Performance
Q: Can equipment performance be optimized using rules-based/AI algorithms?
O2.3 IAQ Integration
Q: Is the HVAC system integrated with air quality and weather information?
O2.4 Occupancy Integration
Q: Is the HVAC system integrated with the occupancy and booking information?
O4.1 Regulatory Compliance
Q: Are regulatory compliance-related functionalities in place?
O4.2 Real Estate Service
Q: Are the digitized property management functions in place?
O4.3 Asset Management
Q: Is there an asset management system in place?
O4.4 Third Party Work Management
O5.1 Condition-based Cleaning
Q: Is occupancy-based cleaning scheduling in place?
O5.2 Washroom Management
Q: Is smart bathroom management available?
O5.3 Waste Sensing
N1.1 Converged IP Network
Q: Do all vertical building system networks IP reside on the landlord IP network backbone?
N1.2 Network Speeds
Q: Are network speeds of 1 gigabit per second per port on all network switches?
N1.3 Network Extensibility
N2.1 Site-wide Network
N2.2 Wi-Fi System
Q: Is there a Wi-Fi system in place within landlord areas?
N2.3 Redundant Connectivity
Q: Is internet availability redundant across the site?
N2.4 Antenna System
Q: Is there a distributed antenna system in place for building-wide cellular coverage?
N3.1 System Architecture
Q: Are systems integrated through distributed connections across the system architecture?
N3.2 Integrated Systems
N3.3 Integrated Software
Q: Are operational and enterprise software systems integrated to allow exchange of data?
N4.1 Naming Convention
Q: Has system data been named using a standard and documented convention across building systems?
N4.2 Metadata
Q: Have metadata associations been applied using a standard metadata schema?
N4.3 Open Standard Protocols
Q: Do systems communicate using open standard protocols?
N4.4 API Availability
Q: Do all software systems provide an API for third-party integration?
N4.5 Unified User Interface
E1.1 Building Information
Q: Is building information available in an end-user app or digital signage?
E1.2 Digital Concierge
Q: Is digital concierge available?
E1.3 Location Services
E2.2 Elevator Control
Q: Is touchless elevator dispatch in place?
E2.3 Space Information
Q: Can end-users access shared space and amenity availability information?
E3.2 Food and Drink Ordering
Q: Is retail food and drink ordering via kiosk or app available?
E3.4 Delivery Management
E4.1 Smart Lockers
Q: Are end-user mail smart lockers in place?
E4.2 Parking Services
Q: Are parking-related services available?
E4.3 Bicycle Storage Services
E5.1 Community Tools
Q: Are digital end-user community tools available?
E5.2 End-user Feedback
Q: Are functionalities to gather end-user feedback implemented?
R1.1 Data Access and Ownership
R2.1 Cost Estimation
Q: Is maintenance cost estimation and reporting in place?
R2.2 Cost Savings
Q: Is cost savings reporting available?
R2.3 Energy Efficiency
Q: Is energy efficiency reporting available?
R2.4 Water Efficiency
Q: Is water efficiency reporting available?
R2.5 Waste Efficiency
R3.1 Building Performance
Q: Is automated building performance analysis available?
R3.2 Team Performance
Q: Are personalized building metrics and KPIs available?
R3.3 Social Impact
Q: Are social impact metrics available?
R3.4 Space Utilization
R4.1 Tenant Profiling
Q: Is tenant profiling available?
R4.2 Retail Footfall Monitoring
Q: Is retail footfall monitoring in place?
R4.3 Transportation Insights
R5.1 Environmental Quality