HOW-TO MANUAL
Contents
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Sections
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- Policy 1: Application Fees
- Policy 2: Application Fee Refund
- Policy 3: Eligibility Criteria
- Policy 4: Online Application Period
- Policy 5: On-Site Verification: Missing Documentation
- Policy 6: On-Site Verification: Additional Verification Costs
- Policy 7: Verification Methodology for Buildings
- Policy 8: Failed Certifications
- Policy 9: Appeals Process
- Policy 10: Payment Period and Late Payments
- Policy 11: Purchase Orders
- Policy 12: Certification Credentials
- Policy 13: Recertification
- Policy 14: Mandatory Quality Assessment of Platinum Level Verifications
- Policy 15: Building Management Change
- Policy 16: Portfolio stream buildings opting for a 4-year certification cycle
- BOMA BEST Policy 17: BOMA BEST non-endorsement
- Show Remaining Articles (2) Collapse Articles
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- How long do I have to complete my verification if I’ve registered my building under BOMA BEST Sustainable 3.0?
- How long will I have access to my BOMA BEST 3.0 online portal account?
- I am registered through the portfolio stream, when am I required to submit my building for the 2023 annual verification sample?
- Are there any changes to BOMA BEST certification eligibility criteria?
- Have the BEST Practices changed?
- Is there a new platform?
- What are the basic differences between BOMA BEST Sustainable 3.0 and 4.0?
- Will my BOMA BEST 3.0 documents be available in the new BOMA BEST Hub?
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- How long is the certification period for buildings registered in the Single Stream?
- Can I view the BOMA BEST Questionnaires before registering a building in the Hub?
- How long do I have to complete the questionnaire after registering my building?
- What is the purpose of the Baseline Practice questions?
- Is there overlap between BOMA BEST Sustainable and BOMA BEST Smart?
- What happens when I create a test building in the Hub?
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- What credit can I apply for in GRESB with my BOMA BEST certification?
- How many GRESB points can I earn using the BOMA BEST Sustainable certification?
- How many GRESB points can I earn using the BOMA BEST Smart certification?
- What certification date should be used for my GRESB submission?
- Can I move to a 4-year certification cycle so I can achieve the maximum amount of points from GRESB?
- What are the fees for the 4-year certification cycle?
- How can I request a 4-year BOMA BEST certification cycle for my Portfolio?
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- Coming soon
How-To Manual
Section
Registration
TITLE
Company Super Admin users have access to all buildings of their company by default. This would apply to a Portfolio Manager at an organization that oversees all BOMA BEST applications for the entire portfolio across the country. This user type can approve access requests. NOTE: This user type can only be granted by request to BOMA.
Property Admin users have access to all the buildings of the region they belong to under the organization they are with. For example, a User who would need access to their building applications in Toronto. NOTE: This user type can only be granted by request to BOMA.
Property User users are property managers or external consultants who are managing a handful of properties in a region. They get access to only the buildings assigned to them as per their region. They can edit buildings and answer Questionnaires. These users can request access to other already registered buildings under the same organization. Access can be granted by the Company Super Admin or BOMA.
Property Read Only User users get access to certain buildings and dashboards for analysis purposes only. They do not have permission to edit building information or answer Questionnaires.