HOW-TO MANUAL
Contents
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Sections
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- Policy 1: Application Fees
- Policy 2: Application Fee Refund
- Policy 3: Eligibility Criteria
- Policy 4: Online Application Period
- Policy 5: On-Site Verification: Missing Documentation
- Policy 6: On-Site Verification: Additional Verification Costs
- Policy 7: Verification Methodology for Buildings
- Policy 8: Failed Certifications
- Policy 9: Appeals Process
- Policy 10: Payment Period and Late Payments
- Policy 11: Purchase Orders
- Policy 12: Certification Credentials
- Policy 13: Recertification
- Policy 14: Mandatory Quality Assessment of Platinum Level Verifications
- Policy 15: Building Management Change
- Policy 16: Portfolio stream buildings opting for a 4-year certification cycle
- BOMA BEST Policy 17: BOMA BEST non-endorsement
- Show Remaining Articles2 Collapse Articles
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- How long do I have to complete my verification if I’ve registered my building under BOMA BEST Sustainable 3.0?
- How long will I have access to my BOMA BEST 3.0 online portal account?
- I am registered through the portfolio stream, when am I required to submit my building for the 2023 annual verification sample?
- Are there any changes to BOMA BEST certification eligibility criteria?
- Have the BEST Practices changed?
- Is there a new platform?
- What are the basic differences between BOMA BEST Sustainable 3.0 and 4.0?
- Will my BOMA BEST 3.0 documents be available in the new BOMA BEST Hub?
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- How long is the certification period for buildings registered in the Single Stream?
- Can I view the BOMA BEST Questionnaires before registering a building in the Hub?
- How long do I have to complete the questionnaire after registering my building?
- What is the purpose of the Baseline Practice questions?
- Is there overlap between BOMA BEST Sustainable and BOMA BEST Smart?
- What happens when I create a test building in the Hub?
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- Coming soon
How-To Manual
Section
BOMA BEST Policies
TITLE
Travel Costs
If, for the purposes of an on-site verification, an Applicant’s building(s) is located at a considerable distance from a BOMA Association office, the Applicant will be responsible for the payment of all applicable BOMA BEST Verification Professional travel costs. The definition of “considerable distance” shall be determined by BOMA.
Travel costs may include flight, gas, car rental fees, accommodation and meals where applicable. Please consult with info@bomabest.org prior to registering a building if there is concern that it might be located at a considerable distance from a BOMA office.
Questionnaire revision
It is expected that the BOMA BEST Verification Professional will have to amend some answers in their version of the Questionnaire before finalizing the certification score as a result of the on-site visit and documentation review. A BOMA BEST Verification Professional may amend one question per Focus Area within the Questionnaire. If more than 12 questions require modification, this will incur an additional verification cost. It is the Applicant’s responsibility to review the changes listed in the Final Verification Report.
Additional Review
Following the verification, the BOMA BEST Verification Professional can assist the Applicant in understanding what documentation is still required to achieve certification. However, there can be no more than two interactions with the BOMA BEST Verification Professional focused on clarifying a question’s intent. Additional document review beyond the two interactions will incur an additional verification cost.
Second on-site visit
In the event that a second on-site verification visit is required, this will incur an additional verification cost.
For more information on additional verification costs, contact info@bomabest.org.