HOW-TO MANUAL
Contents
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Sections
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- Policy 1: Application Fees
- Policy 2: Application Fee Refund
- Policy 3: Eligibility Criteria
- Policy 4: Online Application Period
- Policy 5: On-Site Verification: Missing Documentation
- Policy 6: On-Site Verification: Additional Verification Costs
- Policy 7: Verification Methodology for Buildings
- Policy 8: Failed Certifications
- Policy 9: Appeals Process
- Policy 10: Payment Period and Late Payments
- Policy 11: Purchase Orders
- Policy 12: Certification Credentials
- Policy 13: Recertification
- Policy 14: Mandatory Quality Assessment of Platinum Level Verifications
- Policy 15: Building Management Change
- Policy 16: Portfolio stream buildings opting for a 4-year certification cycle
- BOMA BEST Policy 17: BOMA BEST non-endorsement
- Show Remaining Articles2 Collapse Articles
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- How long do I have to complete my verification if I’ve registered my building under BOMA BEST Sustainable 3.0?
- How long will I have access to my BOMA BEST 3.0 online portal account?
- I am registered through the portfolio stream, when am I required to submit my building for the 2023 annual verification sample?
- Are there any changes to BOMA BEST certification eligibility criteria?
- Have the BEST Practices changed?
- Is there a new platform?
- What are the basic differences between BOMA BEST Sustainable 3.0 and 4.0?
- Will my BOMA BEST 3.0 documents be available in the new BOMA BEST Hub?
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- How long is the certification period for buildings registered in the Single Stream?
- Can I view the BOMA BEST Questionnaires before registering a building in the Hub?
- How long do I have to complete the questionnaire after registering my building?
- What is the purpose of the Baseline Practice questions?
- Is there overlap between BOMA BEST Sustainable and BOMA BEST Smart?
- What happens when I create a test building in the Hub?
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- Coming soon
How-To Manual
Section
Frequently Asked Questions
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Every building that undertakes the BOMA BEST Building Certification Program must undergo an on-site verification conducted by a BOMA BEST Verification Professional to ensure the validity of information entered online, as well as evaluate on-site knowledge and implementation of management practices.
On-site verification must occur before the official final score and certification can be awarded. Note that all Baseline Practices must be met, regardless of the official final score, for a building to achieve certification.
Verification and subsequent certification are coordinated and managed by BOMA.
All Platinum buildings are subject to a mandatory, remote, quality assessment by a BOMA BEST Verification Professional. Applicants may be contacted for additional information to support this quality assessment. The Certification level and score is only finalized once the secondary verification is completed.
Once complete, a Final Verification Report is issued summarizing the building’s performance and final score.
The Report details changes made to the Questionnaire resulting from the verification. These changes do not automatically appear in your Questionnaire. We recommend applying them.