HOW-TO MANUAL
Contents
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Sections
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- Policy 1: Application Fees
- Policy 2: Application Fee Refund
- Policy 3: Eligibility Criteria
- Policy 4: Online Application Period
- Policy 5: On-Site Verification: Missing Documentation
- Policy 6: On-Site Verification: Additional Verification Costs
- Policy 7: Verification Methodology for Buildings
- Policy 8: Failed Certifications
- Policy 9: Appeals Process
- Policy 10: Payment Period and Late Payments
- Policy 11: Purchase Orders
- Policy 12: Certification Credentials
- Policy 13: Recertification
- Policy 14: Mandatory Quality Assessment of Platinum Level Verifications
- Policy 15: Building Management Change
- Policy 16: Portfolio stream buildings opting for a 4-year certification cycle
- BOMA BEST Policy 17: BOMA BEST non-endorsement
- Policy 18: Respect, Safety and Reasonable Conduct
- Policy 19: Expired or Terminated Certifications
- Show Remaining Articles (4) Collapse Articles
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- How long do I have to complete my verification if I’ve registered my building under BOMA BEST Sustainable 3.0?
- How long will I have access to my BOMA BEST 3.0 online portal account?
- I am registered through the portfolio stream, when am I required to submit my building for the 2023 annual verification sample?
- Are there any changes to BOMA BEST certification eligibility criteria?
- Have the BEST Practices changed?
- Is there a new platform?
- What are the basic differences between BOMA BEST Sustainable 3.0 and 4.0?
- Will my BOMA BEST 3.0 documents be available in the new BOMA BEST Hub?
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- How long is the certification period for buildings registered in the Single Stream?
- Can I view the BOMA BEST Questionnaires before registering a building in the Hub?
- How long do I have to complete the questionnaire after registering my building?
- What is the purpose of the Baseline Practice questions?
- Is there overlap between BOMA BEST Sustainable and BOMA BEST Smart?
- What happens when I create a test building in the Hub?
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- What credit can I apply for in GRESB with my BOMA BEST certification?
- How many GRESB points can I earn using the BOMA BEST Sustainable certification?
- How many GRESB points can I earn using the BOMA BEST Smart certification?
- What certification date should be used for my GRESB submission?
- Can I move to a 4-year certification cycle so I can achieve the maximum amount of points from GRESB?
- What are the fees for the 4-year certification cycle?
- How can I request a 4-year BOMA BEST certification cycle for my Portfolio?
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- What is the intention behind the release of BOMA BEST Sustainable 4.1?
- Will BOMA BEST Sustainable 4.1 be more intensive than 4.0?
- When can I expect the new field guides?
- How will I know what has changed?
- Are there any changes to the BOMA BEST Baseline Practices?
- What are the new questions included in BOMA BEST Sustainable 4.1?
- When will BOMA BEST Sustainable 4.1 launch and 4.0 close?
- What will happen if I’m not ready to submit for verification by October 11?
- Can I opt to pursue BOMA BEST Sustainable 4.1 instead of 4.0 if I am due for a recertification this year?
- If I begin work in the BOMA BEST Sustainable 4.0 questionnaire, will it automatically transfer to 4.1 if I have not submitted for verification by the time the program transitions?
- What happens to my BOMA BEST Sustainable 4.0 questionnaire that is already in the verification process?
- I am a part of the portfolio stream, what happens if I submit for verification in January 2025, when will my certification be valid for?
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- Coming soon
How-To Manual
Section
BOMA BEST Policies
TITLE
Policy 7: Verification Methodology for Building
Portfolio Stream Buildings
Each Application is evaluated independently, based solely on established criteria and standards. Past verifications do not set a precedent for subsequent verifications and have no bearing on the evaluation of current Applications.
Portfolio Stream Verification Process
Each building within a portfolio must submit an individual Questionnaire and is required to upload building specific documentation where applicable.
Verification is conducted on a sampling basis in accordance with ISO17021:2015, with 20% of the total portfolio verified annually.
If a building in the sample fails to meet the certification level at submission, BOMA may expand the sample size for verification in that given year. Additional costs associated with this expanded sampling will be billed to the Applicant at an hourly rate plus disbursement, such as travel costs.
Baseline Practices for Portfolio Stream
Applicants must demonstrate consistent application of the Baseline Practices across their portfolios. Failure to maintain consistency may lead to further actions by BOMA, including the suspension of certifications for non-compliant buildings or the entire portfolio.
Annual Quota Compliance for Portfolio Stream
Applicants must verify at least 20% of their portfolio annually, ensuring each building is verified at least once every five years.
If a portfolio anticipates that a building within the annual quota will not be able to complete verification by year-end, BOMA must be notified before the deadline. Additional buildings may be required to verify in the given year to meet the Annual Quota.
Delinquent Buildings / Expired Certificates for Portfolio Stream
Certifications for buildings not verified within the required period will expire.
Delinquent buildings are subject to a $1,000 fee per building, plus applicable taxes, for reactivation. These buildings must complete verification within the following year to retain their certification status.
New Buildings in Portfolio Stream
New buildings may be added to a portfolio at any time. This will adjust the portfolio’s Annual Quota for the registration year.
If the revised quota is not met within the registration year, the outstanding verifications must be completed in the following calendar year.
All Buildings
We ensure impartiality and fairness in project verifications by declaring that past outcomes do not set precedents for future projects. Each project is evaluated independently, based solely on established criteria and standards. While past experiences may inform decisions, they do not dictate evaluations. This policy promotes fairness, flexibility, and adaptability in our verification process.