HOW-TO MANUAL
Contents
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Sections
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- Policy 1: Application Fees
- Policy 2: Application Fee Refund
- Policy 3: Eligibility Criteria
- Policy 4: Online Application Period
- Policy 5: On-Site Verification: Missing Documentation
- Policy 6: On-Site Verification: Additional Verification Costs
- Policy 7: Verification Methodology for Buildings
- Policy 8: Failed Certifications
- Policy 9: Appeals Process
- Policy 10: Payment Period and Late Payments
- Policy 11: Purchase Orders
- Policy 12: Certification Credentials
- Policy 13: Recertification
- Policy 14: Mandatory Quality Assessment of Platinum Level Verifications
- Policy 15: Building Management Change
- Policy 16: Portfolio stream buildings opting for a 4-year certification cycle
- BOMA BEST Policy 17: BOMA BEST non-endorsement
- Show Remaining Articles (2) Collapse Articles
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- How long do I have to complete my verification if I’ve registered my building under BOMA BEST Sustainable 3.0?
- How long will I have access to my BOMA BEST 3.0 online portal account?
- I am registered through the portfolio stream, when am I required to submit my building for the 2023 annual verification sample?
- Are there any changes to BOMA BEST certification eligibility criteria?
- Have the BEST Practices changed?
- Is there a new platform?
- What are the basic differences between BOMA BEST Sustainable 3.0 and 4.0?
- Will my BOMA BEST 3.0 documents be available in the new BOMA BEST Hub?
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- How long is the certification period for buildings registered in the Single Stream?
- Can I view the BOMA BEST Questionnaires before registering a building in the Hub?
- How long do I have to complete the questionnaire after registering my building?
- What is the purpose of the Baseline Practice questions?
- Is there overlap between BOMA BEST Sustainable and BOMA BEST Smart?
- What happens when I create a test building in the Hub?
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- What credit can I apply for in GRESB with my BOMA BEST certification?
- How many GRESB points can I earn using the BOMA BEST Sustainable certification?
- How many GRESB points can I earn using the BOMA BEST Smart certification?
- What certification date should be used for my GRESB submission?
- Can I move to a 4-year certification cycle so I can achieve the maximum amount of points from GRESB?
- What are the fees for the 4-year certification cycle?
- How can I request a 4-year BOMA BEST certification cycle for my Portfolio?
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- What is the intention behind the release of BOMA BEST Sustainable 4.1?
- Will BOMA BEST Sustainable 4.1 be more intensive than 4.0?
- When can I expect the new field guides?
- How will I know what has changed?
- Are there any changes to the BOMA BEST Baseline Practices?
- What are the new questions included in BOMA BEST Sustainable 4.1?
- When will BOMA BEST Sustainable 4.1 launch and 4.0 close?
- What will happen if I’m not ready to submit for verification by October 11?
- Can I opt to pursue BOMA BEST Sustainable 4.1 instead of 4.0 if I am due for a recertification this year?
- If I begin work in the BOMA BEST Sustainable 4.0 questionnaire, will it automatically transfer to 4.1 if I have not submitted for verification by the time the program transitions?
- What happens to my BOMA BEST Sustainable 4.0 questionnaire that is already in the verification process?
- I am a part of the portfolio stream, what happens if I submit for verification in January 2025, when will my certification be valid for?
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- Coming soon
How-To Manual
Section
BOMA BEST Policies
TITLE
Policy 7: Verification Methodology for Building
Portfolio Stream Buildings
Each building within the portfolio will be assessed with its own Questionnaire. Verification will be based on sampling, as per ISO 17021:2015. In the case where a building does not meet the Level identified during registration, BOMA will select a wider sampling of buildings to verify, as per ISO 17021:2015. All additional verification costs will be billed at an hourly rate plus disbursements, such as travel costs.
BOMA may take further action, including but not limited to the complete suspension of a portfolio’s BOMA BEST certifications, if the organization fails to demonstrate that it consistently applies the Baseline Practices across its portfolio.
It is the responsibility of the organization to meet the annual quota and ensure that each building in the portfolio is verified at least once in every five-year period. If the organization anticipates that a building(s) in the annual quota will not be able to submit its verification application before the year-end deadline, it must notify BOMA before the end of that year. If the delinquent sample is below 5%, the organization must verify the delinquent sample in Q1. If the building(s) is not able to verify, BOMA shall revoke the building’s certification and deactivate its account in the BOMA BEST Hub.
To reinstate a delinquent building in the organization’s BOMA BEST Portfolio, the organization must pay a fee of $1,000 per building, plus applicable taxes. The delinquent building is required to submit its verification application within the year it is reinstated.
New buildings can be added at any time, but it will have an impact on the portfolio’s annual verification quota for the calendar year in which they are registered. For the new registrations to be considered BOMA BEST Baseline certified under the portfolio, new buildings registered must: Pay the appropriate application fee and verify 20% of the portfolio that now includes the newly registered buildings. If the portfolio is unable to meet the revised annual verification quota within the same calendar year as registration, it must account for the missed verifications in the following calendar year.
All Buildings
We ensure impartiality and fairness in project verifications by declaring that past outcomes do not set precedents for future projects. Each project is evaluated independently, based solely on established criteria and standards. While past experiences may inform decisions, they do not dictate evaluations. This policy promotes fairness, flexibility, and adaptability in our verification process.