15.1: Reporting Changes

Applicants must notify BOMA of any acquisitions or dispositions of BOMA BEST certified buildings.

Certification history, including previously achieved certification years, verification reports and scoring summaries, will be kept with the building application for historical purposes.

Certification Validity During Ownership or Management Changes

15.2: When a BOMA BEST certified building is removed or sold, the Applicant:

• shall notify BOMA of any registered properties sold from their management. Sold buildings will be inactivated by BOMA upon notification.
• shall notify BOMA of any new acquisition of a BOMA BEST certified building in the event that they wish to pursue certification.

Upon receipt of notification, BOMA will take the necessary steps to update the BOMA BEST Hub to reflect the change in management.

Past questionnaire responses and supporting documentation can be made available for the new building manager’s review to gain insight into the building’s past performance upon request and proper approval.

15.3: Certification Status

• Single Stream: The building will maintain its most recent certification until the expiry date stated in the certification record. It will continue to appear certified under the new management name until it expires.
• Portfolio Stream: The building will maintain its certification until the end of the calendar year in which it is sold. If the new management company chooses to continue with the Portfolio Stream, the building must request verification within one calendar year of it being acquired in order to retain its certification level. If it is not verified, the certification level will be changed to Baseline. In the event that a certified building is sold and the succeeding management entity does not continue the certification with BOMA BEST, the existing certification shall expire at the conclusion of the calendar year in which the sale occurred.

15.4: Acquiring Documentation from a Previously Certified Building

To ensure privacy and maintain confidentiality of previous certification records and proprietary documentation in the BOMA BEST Hub, two options are available to the new Applicant after notifying BOMA of the change in management:

1. The new Applicant can register the acquired building in the BOMA BEST Hub under their company name. BOMA will then migrate records, such as previously achieved certification records, verification reports and scoring summaries (when applicable). BOMA will not provide access to previous Questionnaire data.
2. If the new Applicant wishes to access the Questionnaire data completed by the previous management company, consent from the previous management company is required. A Questionnaire Transfer Request must be submitted to BOMA. Please contact info@bomabest.org for access to the form. Once received, BOMA will provide access to the previous Questionnaire data to the new Applicant in accordance with the permission levels outlined in the form and consented to by the previous management company.

15.5: Switching Streams

To facilitate a transition in ownership or property management while maintaining an active BOMA BEST certification, users may opt to switch their property’s certification from the Portfolio Stream to the Single Stream. To do this, applicants must:

1. Submit a written request to info@bomabest.org to initiate the change.
2. Pay a one-time fee, calculated based on the Single Stream rate prorated by the remaining years on the certificate.
3. Upon completion of this transition, the property will maintain its BOMA BEST certification until it expires.

15.6: Acquisition Post 2022 – No Access to Historic Data for BOMA BEST Sustainable

In scenarios where a property owner, landlord, or management company acquired a building after 2022 and does not have access to, or permission to obtain, required historical data, the applicable question(s) may be marked Not Applicable, provided supporting documentation is submitted.

This applies to questions requiring data prior to 2022: E4.1a, E4.1b, E4.2, W3.1a, and W3.1b.

If you believe this scenario applies to your building, proceed with the following steps:

1. Provide documentation describing the circumstances and demonstrate reasonable attempts to obtain the data.
2. Contact support@bomabest.org with your documentation for clarification and approval.
3. Upload confirmation from support@bomabest.org as supporting documentation in your BOMA BEST Sustainable questionnaire prior to requesting verification.
4. If approved, select Not Applicable for the questions above that are relevant to your BOMA BEST Sustainable submission. This removes the question value from the total available points and does not penalize the applicant.