If an Applicant’s building(s) is located at a considerable distance from a BOMA office, the Applicant is responsible for all travel-related costs incurred by the BOMA BEST Verification Professional.  

Travel costs may include, but are not limited to, airfare, fuel, car rental fees, accommodation, and meals, as applicable.  

The definition of “considerable distance” is determined by BOMA. Applicants with concerns about location-based costs should consult info@bomabest.org prior to registration. 

Questionnaire Revision 

During the on-site verification, the BOMA BEST Verification Professional may need to revise up to one question per Focus Area in the submitted Questionnaire, based on findings from documentation reviews and physical inspections.  

Applicants are responsible for reviewing all changes noted in the Final Verification Report.  

Additional Review 

Applicants may seek clarification or assistance from the BOMA BEST Verification Professional on missing documentation or other questions during the verification. However, no more than two interactions focused on question clarification are permitted. One opportunity will be provided to the user once a questionnaire has been reverted to upload missing documentation.  

Beyond these two interactions, additional document reviews or discussions will incur extra verification costs, billed at an hourly rate to the Applicant.  

Second On-Site Visits: 

If a secondary on-site verification is required due to incomplete documentation or other issues, the Applicant will be charged an additional verification fee.  

For more information on additional verification costs, contact info@bomabest.org.