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  • Sustainable Buildings
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BOMA BEST Sustainable


A practical approach to making building operations more sustainable.

Mission

To make buildings more sustainable by providing a road map on how to decarbonise, reduce water and waste, retrofit for accessibility and equity, and navigate climate risk.

Our Journey

Since 2005, BOMA BEST is North America’s largest environmental assessment and certification program for existing buildings. It is a unique, voluntary program designed by industry for industry; it provides owners and managers with a consistent framework for assessing the environmental performance and management of existing buildings of all sizes and types.

Program Questionnaire

BOMA BEST Sustainable

Program Questionnaire

BOMA BEST Sustainable

A practical approach to making building operations more sustainable.

Asset Classes - BOMA BEST Sustainable

Select your asset class or building type.

Offices

Questionnaire

Enclosed Shopping Centres

Questionnaire

Open-Air Retail

Questionnaire

Light Industrial

Questionnaire

Multi-Unit Residential Buildings

Questionnaire

Health Care Facilities

Questionnaire

Universal

Questionnaire

Offices

  • Questionnaire – Offices – Sustainable
  • General Information

  • Energy and Carbon

    • E0. Baseline Practices

      • E1.0a – Energy and Carbon Assessment
      • E1.0b — Energy and Carbon Assessment
      • E2.0 – Energy Management Plan
      • E6.0 – Preventative Maintenance
      • E13.0 — Owner or Landlord Shares Energy and Carbon Practices

    • E1. Assessment

      • E1.1 — Mechanical System Assessment
      • E1.2 – Envelope Assessment
      • E1.3a — Detailed Energy and Carbon Assessment
      • E1.3b — Owner or landlord informs, tenant manages energy
      • E1.4 – Deep Retrofit Study

    • E2. Planning

      • E2.1a — Net Zero Transition Plan
      • E2.1b — Net Zero Transition Target
      • E2.2 – Capital Plan

    • E3. Benchmarking

      • E3.1a – Benchmarking Energy Use
      • E3.2 — Benchmarking Carbon Emissions
      • E3.3 – Third-Party Recognition

    • E4. Tracking and Monitoring

      • E4.1a – Energy Use Tracking
      • E4.1b – Tracking Sub-Metered Use
      • E4.2 — Carbon Emissions Tracking
      • E4.3 – Data Monitoring

    • E5. Conservation Measures

      • E5.1 – Energy and Carbon Conservation
      • E5.2 – Conservation Achieved
      • E5.3 – Energy and Carbon in New Tenancies

    • E6. Operations and Maintenance Optimization

      • E6.1 — Existing Building Commissioning Investigation
      • E6.2 — Fault Detection

    • E7. Controls

      • E7.1 – Building Automation
      • E7.2 – Control Strategies
      • E7.3 — Controls Optimization

    • E8. Lighting

      • E8.1a – LEDs
      • E8.2a – Light Sensors
      • E8.3 – Lighting Zones

    • E9. Demand Management

      • E9.1 – Peak Demand
      • E9.2 – Peak Demand Patterns
      • E9.3 – Reducing Seasonal Peaks

    • E10. HVAC Efficiency

      • E10.1 – HVAC Efficiency
      • E10.2 — On-site Combustion

    • E11. Envelope

      • E11.1 – Envelope Improvement
      • E11.2 – Envelope Upgrade

    • E12. Training and Innovation

      • E12.1 – Training in Energy and Carbon
      • E12.2 – Innovation in Energy and Carbon

    • E13. Engagement

      • E13.1 – Align Engagement Initiatives with Tenants

  • Water

    • W0. Baseline Practices

      • W1.0a — Walkthrough Water Assessment
      • W1.0b — Water Assessment
      • W5.0 – Mould and Water Damage Management
      • W7.0 — Owner or landlord shares Water Management practices

    • W1. Assessment

      • W1.1 – Water Efficient Features

    • W2. Benchmarking

      • W2.1a – Benchmark whole-building
      • W2.1b – Sub-Metered Data

    • W3. Tracking and Monitoring

      • W3.1a – Tracking Whole-Building Use
      • W3.1b – Tracking Sub-Metered Use
      • W3.2 – Data Monitoring

    • W4. Conservation Measures

      • W4.1a – Water Conservation (low/no cost measures)
      • W4.1b – Water Conservation (Capital Expenditure measures)

    • W5. Water Hazards

      • W5.1 – Water Damage Response
      • W5.2 – Legionella Bacteria Control Management
      • W5.3 – Water Features in Healthcare

    • W6. Training and Innovation

      • W6.1 – Training in Water Management
      • W6.2 – Innovation in Water Management

    • W7. Engagement

      • W7.1 – Align Engagement Initiatives with Tenants

  • Indoor Air Quality and Hazards

    • I0. Baseline Practices

      • I1.0a — Owner or landlord manages whole building IAQ
      • I1.0b – Owner or landlord informs, tenant manages IAQ
      • I4.0 – IAQ Management in Construction
      • I8.0 – Landlord Shares IAQ and Hazards Practices

    • I1. Assessment

      • I1.1a – Owner or landlord IAQ Corrective Actions
      • I1.1b – Tenant IAQ Corrective Actions
      • I1.2 – Owner or landlord frequently assesses IAQ
      • I1.3 – Smoking Restrictions

    • I2. Ventilation and Exhaust

      • I2.1a – Owner or landlord maintains Outdoor Air
      • I2.1b – Owner or landlord informs, Tenant maintains Outdoor Air
      • I2.2 – IAQ in New Tenancies
      • I2.3 – Air Quality Sensors
      • I2.4 – CO Monitoring in Parking Areas
      • I2.5 – CO Monitoring in Occupied Spaces
      • I2.6 – IAQ Management in Laboratories

    • I3. Filtration

      • I3.1 – Filter Inspection
      • I3.2 – MERV Filter Rating

    • I4. Renovation and Construction

      • I4.1 – IAQ Control in Construction Specifications
      • I4.2 – IAQ Management in Tenant Construction

    • I5. Refrigerants

      • I5.1 – Refrigerant Safety Program
      • I5.2 – Refrigerant Inspections
      • I5.3 – Phase-Out High GWP Refrigerants

    • I6. IAQ Hazards

      • I6.1 – Hazardous Materials Management
      • I6.2 – Hazardous Chemicals Management
      • I6.3 – Radon Risk Assessment

    • I7. Training and Innovation

      • I7.1 – Training in IAQ and Hazards
      • I7.2 – Innovation in Energy and Carbon

    • I8. Engagement

      • I8.1 – Align Engagement Initiatives with Tenants

  • Accessibility and Wellness

    • A0. Baseline Practices

      • A1.0 – Accessibility Awareness
      • A4.0 – Occupant Engagement

    • A1. Accessibility

      • A1.1 – RHFAC Survey or equivalent
      • A1.2 – RHFAC Plan or Action
      • A1.3 – RHFAC Certification or equivalent

    • A2. Comfort, Views and Acoustics

      • A2.1 – Humidification
      • A2.2 – Relative Humidity
      • A2.3 – Visual Elements
      • A2.4 – Acoustic Elements

    • A3. Equity and Inclusivity

      • A3.1 – DEI Assessment
      • A3.2 – Inclusive Amenities
      • A3.3 – Sense of Place

    • A4. Occupant Experience

      • A4.1 – Occupant Service Requests
      • A4.2 – Occupant Satisfaction Survey

    • A5. Training and Innovation

      • A5.1 – Training in Accessibility and Wellness
      • A5.2 – Innovation in Accessibility and Wellness

    • A6. Engagement

      • Not Applicable

  • Custodial and Waste

    • P0. Baseline Practices

      • P2.0 – Green Cleaning Program
      • P4.0a – Waste Audit
      • P4.0b – Waste Reduction and Diversion Policy
      • P8.0 – Landlord Shares Custodial and Waste Management Practices

    • P1. Procurement

      • P1.1 Circular Economy Procurement Strategy
      • P1.2 Social Procurement Strategy

    • P2. Custodial Maintenance and Operations

      • P2.1 – Pest Management
      • P2.2 – Enhanced Cleaning Protocols

    • P3. Custodial Assessment

      • P3.1 – Cleaning Products and Equipment in Use
      • P3.2 – Custodial and Pest Management Assessment

    • P4. Waste Management

      • P4.1 – More frequent or detailed Waste Audit
      • P4.2 – Corrective Action
      • P4.3 – Diversion Rate

    • P5. Waste Audit and Measurement

      • P5.1a – Workplan
      • P5.1b – Waste Management Strategies
      • P5.2a – Waste Management Strategies
      • P5.2b – Waste Management Strategies
      • P5.3 – Bin-sizing

    • P6. Renovations and Construction

      • P6.1 – Waste Management in Construction
      • P6.2 – Waste Control in Construction Specifications
      • P6.3 – Waste Management in Tenant Construction

    • P7. Training and Innovation

      • P7.1 – Training in Custodial and Waste
      • P7.2 – Innovation in Custodial and Waste

    • P8. Engagement

      • P8.1 – Align Engagement Initiatives with Tenants

  • Resilience and Site

    • R0. Baseline Practices

      • R2.0 – Past Climate Hazards

    • R1. Site

      • R1.1 – Site Irrigation
      • R1.2 – Sensitive Site Management
      • R1.3 – Hardscape Management Program

    • R2. Climate Hazards and Risks

      • R2.1 – Future Climate Hazards
      • R2.2 – Rank Climate Risks
      • R2.3 – Resilience Strategies

    • R3. Climate Planning and Vulnerabilities

      • R3.1 – Emergency Preparedness
      • R3.2 – Maintain Critical Systems
      • R3.3 – Capital Planning

    • R4. Training

      • R4.1 – Training in Resilience
      • R4.2 – Innovation in Resilience & Site

Enclosed Shopping Centres

  • Questionnaire – Enclosed Shopping Centres – Sustainable
  • General Information

  • Energy and Carbon

    • E0. Baseline Practices

      • E1.0a – Energy and Carbon Assessment
      • E1.0b — Energy and Carbon Assessment
      • E2.0 – Energy Management Plan
      • E6.0 – Preventative Maintenance
      • E13.0 — Owner or Landlord Shares Energy and Carbon Practices

    • E1. Assessment

      • E1.1 — Mechanical System Assessment
      • E1.2 – Envelope Assessment
      • E1.3a — Detailed Energy and Carbon Assessment
      • E1.3b — Owner or landlord informs, tenant manages energy
      • E1.4 – Deep Retrofit Study

    • E2. Planning

      • E2.1a — Net Zero Transition Plan
      • E2.1b — Net Zero Transition Target
      • E2.2 – Capital Plan

    • E3. Benchmarking

      • E3.1b – Sub-Metered Data
      • E3.2 — Benchmarking Carbon Emissions
      • E3.3 – Third-Party Recognition

    • E4. Tracking and Monitoring

      • E4.1b – Tracking Sub-Metered Use
      • E4.3 – Data Monitoring

    • E5. Conservation Measures

      • E5.1 – Energy and Carbon Conservation
      • E5.2 – Conservation Achieved
      • E5.3 – Energy and Carbon in New Tenancies

    • E6. Operations and Maintenance Optimization

      • E6.1 — Existing Building Commissioning Investigation
      • E6.2 — Fault Detection

    • E7. Controls

      • E7.1 – Building Automation
      • E7.2 – Control Strategies
      • E7.3 — Controls Optimization

    • E8. Lighting

      • E8.1a – LEDs
      • E8.2a – Light Sensors

    • E9. Demand Management

      • E9.1 – Peak Demand
      • E9.2 – Peak Demand Patterns
      • E9.3 – Reducing Seasonal Peaks

    • E10. HVAC Efficiency

      • E10.1 – HVAC Efficiency
      • E10.2 — On-site Combustion

    • E11. Envelope

      • E11.1 – Envelope Improvement
      • E11.2 – Envelope Upgrade

    • E12. Training and Innovation

      • E12.1 – Training in Energy and Carbon
      • E12.2 – Innovation in Energy and Carbon

    • E13. Engagement

      • E13.1 – Align Engagement Initiatives with Tenants

  • Water

    • W0. Baseline Practices

      • W1.0a — Walkthrough Water Assessment
      • W1.0b — Water Assessment
      • W5.0 – Mould and Water Damage Management
      • W7.0 — Owner or landlord shares Water Management practices

    • W1. Assessment

      • W1.1 – Water Efficient Features

    • W2. Benchmarking

      • W2.1a – Benchmark whole-building
      • W2.1b – Sub-Metered Data

    • W3. Tracking and Monitoring

      • W3.1a – Tracking Whole-Building Use
      • W3.1b – Tracking Sub-Metered Use
      • W3.2 – Data Monitoring

    • W4. Conservation Measures

      • W4.1a – Water Conservation (low/no cost measures)
      • W4.1b – Water Conservation (Capital Expenditure measures)

    • W5. Water Hazards

      • W5.1 – Water Damage Response
      • W5.2 – Legionella Bacteria Control Management

    • W6. Training and Innovation

      • W6.1 – Training in Water Management
      • W6.2 – Innovation in Water Management

    • W7. Engagement

      • W7.1 – Align Engagement Initiatives with Tenants

  • Indoor Air Quality and Hazards

    • I0. Baseline Practices

      • I1.0a — Owner or landlord manages whole building IAQ
      • I1.0b – Owner or landlord informs, tenant manages IAQ
      • I4.0 – IAQ Management in Construction
      • I8.0 – Landlord Shares IAQ and Hazards Practices

    • I1. Assessment

      • I1.1a – Owner or landlord IAQ Corrective Actions
      • I1.1b – Tenant IAQ Corrective Actions
      • I1.2 – Owner or landlord frequently assesses IAQ
      • I1.3 – Smoking Restrictions

    • I2. Ventilation and Exhaust

      • I2.1a – Owner or landlord maintains Outdoor Air
      • I2.1b – Owner or landlord informs, Tenant maintains Outdoor Air
      • I2.2 – IAQ in New Tenancies
      • I2.3 – Air Quality Sensors
      • I2.4 – CO Monitoring in Parking Areas
      • I2.5 – CO Monitoring in Occupied Spaces

    • I3. Filtration

      • I3.1 – Filter Inspection
      • I3.2 – MERV Filter Rating

    • I4. Renovation and Construction

      • I4.1 – IAQ Control in Construction Specifications
      • I4.2 – IAQ Management in Tenant Construction

    • I5. Refrigerants

      • I5.1 – Refrigerant Safety Program
      • I5.2 – Refrigerant Inspections
      • I5.3 – Phase-Out High GWP Refrigerants

    • I6. IAQ Hazards

      • I6.1 – Hazardous Materials Management
      • I6.2 – Hazardous Chemicals Management
      • I6.3 – Radon Risk Assessment

    • I7. Training and Innovation

      • I7.1 – Training in IAQ and Hazards
      • I7.2 – Innovation in Energy and Carbon

    • I8. Engagement

      • I8.1 – Align Engagement Initiatives with Tenants

  • Accessibility and Wellness

    • A0. Baseline Practices

      • A1.0 – Accessibility Awareness
      • A4.0 – Occupant Engagement

    • A1. Accessibility

      • A1.1 – RHFAC Survey or equivalent
      • A1.2 – RHFAC Plan or Action
      • A1.3 – RHFAC Certification or equivalent

    • A2. Comfort, Views and Acoustics

      • A2.1 – Humidification
      • A2.2 – Relative Humidity

    • A3. Equity and Inclusivity

      • A3.1 – DEI Assessment
      • A3.2 – Inclusive Amenities
      • A3.3 – Sense of Place

    • A4. Occupant Experience

      • A4.1 – Occupant Service Requests
      • A4.2 – Occupant Satisfaction Survey

    • A5. Training and Innovation

      • A5.1 – Training in Accessibility and Wellness
      • A5.2 – Innovation in Accessibility and Wellness

    • A6. Engagement

      • Not Applicable

  • Custodial and Waste

    • P0. Baseline Practices

      • P2.0 – Green Cleaning Program
      • P4.0a – Waste Audit
      • P4.0b – Waste Reduction and Diversion Policy
      • P8.0 – Landlord Shares Custodial and Waste Management Practices

    • P1. Procurement

      • P1.1 Circular Economy Procurement Strategy
      • P1.2 Social Procurement Strategy

    • P2. Custodial Maintenance and Operations

      • P2.1 – Pest Management
      • P2.2 – Enhanced Cleaning Protocols

    • P3. Custodial Assessment

      • P3.1 – Cleaning Products and Equipment in Use
      • P3.2 – Custodial and Pest Management Assessment

    • P4. Waste Management

      • P4.1 – More frequent or detailed Waste Audit
      • P4.2 – Corrective Action
      • P4.3 – Diversion Rate

    • P5. Waste Audit and Measurement

      • P5.1a – Workplan
      • P5.1b – Waste Management Strategies
      • P5.2a – Waste Management Strategies
      • P5.2b – Waste Management Strategies
      • P5.3 – Bin-sizing

    • P6. Renovations and Construction

      • P6.1 – Waste Management in Construction
      • P6.2 – Waste Control in Construction Specifications
      • P6.3 – Waste Management in Tenant Construction

    • P7. Training and Innovation

      • P7.1 – Training in Custodial and Waste
      • P7.2 – Innovation in Custodial and Waste

    • P8. Engagement

      • P8.1 – Align Engagement Initiatives with Tenants

  • Resilience and Site

    • R0. Baseline Practices

      • R2.0 – Past Climate Hazards

    • R1. Site

      • R1.1 – Site Irrigation
      • R1.2 – Sensitive Site Management
      • R1.3 – Hardscape Management Program

    • R2. Climate Hazards and Risks

      • R2.1 – Future Climate Hazards
      • R2.2 – Rank Climate Risks
      • R2.3 – Resilience Strategies

    • R3. Climate Planning and Vulnerabilities

      • R3.1 – Emergency Preparedness
      • R3.2 – Maintain Critical Systems
      • R3.3 – Capital Planning

    • R4. Training

      • R4.1 – Training in Resilience
      • R4.2 – Innovation in Resilience & Site

Open Air Retail

  • Questionnaire – Open Air Retail – Sustainable
  • General Information

  • Energy and Carbon

    • E0. Baseline Practices

      • E1.0a – Energy and Carbon Assessment
      • E1.0b — Energy and Carbon Assessment
      • E2.0 – Energy Management Plan
      • E6.0 – Preventative Maintenance
      • E13.0 — Owner or Landlord Shares Energy and Carbon Practices

    • E1. Assessment

      • E1.1 — Mechanical System Assessment
      • E1.2 – Envelope Assessment
      • E1.3a — Detailed Energy and Carbon Assessment
      • E1.3b — Owner or landlord informs, tenant manages energy
      • E1.4 – Deep Retrofit Study

    • E2. Planning

      • E2.1a — Net Zero Transition Plan
      • E2.1b — Net Zero Transition Target
      • E2.2 – Capital Plan

    • E3. Benchmarking

      • E3.1b – Sub-Metered Data
      • E3.2 — Benchmarking Carbon Emissions
      • E3.3 – Third-Party Recognition

    • E4. Tracking and Monitoring

      • E4.3 – Data Monitoring

    • E5. Conservation Measures

      • E5.2 – Conservation Achieved
      • E5.3 – Energy and Carbon in New Tenancies
      • E5.1 – Energy and Carbon Conservation

    • E6. Operations and Maintenance Optimization

      • E6.1 — Existing Building Commissioning Investigation
      • E6.2 — Fault Detection

    • E7. Controls

      • E7.1 – Building Automation
      • E7.2 – Control Strategies
      • E7.3 — Controls Optimization

    • E8. Lighting

      • E8.1a – LEDs
      • E8.2a – Light Sensors

    • E9. Demand Management

      • Not Applicable

    • E10. HVAC Efficiency

      • E10.1 – HVAC Efficiency
      • E10.2 — On-site Combustion

    • E11. Envelope

      • E11.1 – Envelope Improvement
      • E11.2 – Envelope Upgrade

    • E12. Training and Innovation

      • E12.1 – Training in Energy and Carbon
      • E12.2 – Innovation in Energy and Carbon

    • E13. Engagement

      • E13.1 – Align Engagement Initiatives with Tenants

  • Water

    • W0. Baseline Practices

      • W1.0a — Walkthrough Water Assessment
      • W1.0b — Water Assessment
      • W5.0 – Mould and Water Damage Management
      • W7.0 — Owner or landlord shares Water Management practices

    • W1. Assessment

      • W1.1 – Water Efficient Features

    • W2. Benchmarking

      • W2.1a – Benchmark whole-building
      • W2.1b – Sub-Metered Data

    • W3. Tracking and Monitoring

      • W3.2 – Data Monitoring

    • W4. Conservation Measures

      • W4.1a – Water Conservation (low/no cost measures)
      • W4.1b – Water Conservation (Capital Expenditure measures)

    • W5. Water Hazards

      • W5.1 – Water Damage Response
      • W5.2 – Legionella Bacteria Control Management

    • W6. Training and Innovation

      • W6.1 – Training in Water Management
      • W6.2 – Innovation in Water Management

    • W7. Engagement

      • W7.1 – Align Engagement Initiatives with Tenants

  • Indoor Air Quality and Hazards

    • I0. Baseline Practices

      • I1.0a — Owner or landlord manages whole building IAQ
      • I1.0b – Owner or landlord informs, tenant manages IAQ
      • I4.0 – IAQ Management in Construction
      • I8.0 – Landlord Shares IAQ and Hazards Practices

    • I1. Assessment

      • I1.1a – Owner or landlord IAQ Corrective Actions
      • I1.1b – Tenant IAQ Corrective Actions
      • I1.3 – Smoking Restrictions

    • I2. Ventilation and Exhaust

      • I2.1a – Owner or landlord maintains Outdoor Air
      • I2.1b – Owner or landlord informs, Tenant maintains Outdoor Air
      • I2.2 – IAQ in New Tenancies
      • I2.4 – CO Monitoring in Parking Areas
      • I2.5 – CO Monitoring in Occupied Spaces

    • I3. Filtration

      • I3.1 – Filter Inspection
      • I3.2 – MERV Filter Rating

    • I4. Renovation and Construction

      • I4.1 – IAQ Control in Construction Specifications
      • I4.2 – IAQ Management in Tenant Construction

    • I5. Refrigerants

      • I5.1 – Refrigerant Safety Program
      • I5.2 – Refrigerant Inspections
      • I5.3 – Phase-Out High GWP Refrigerants

    • I6. IAQ Hazards

      • I6.1 – Hazardous Materials Management
      • I6.2 – Hazardous Chemicals Management
      • I6.3 – Radon Risk Assessment

    • I7. Training and Innovation

      • I7.1 – Training in IAQ and Hazards
      • I7.2 – Innovation in Energy and Carbon
      • I7.3 – Innovation: Air Quality Sensors

    • I8. Engagement

      • I8.1 – Align Engagement Initiatives with Tenants

  • Accessibility and Wellness

    • A0. Baseline Practices

      • A1.0 – Accessibility Awareness
      • A4.0 – Occupant Engagement

    • A1. Accessibility

      • A1.1 – RHFAC Survey or equivalent
      • A1.2 – RHFAC Plan or Action
      • A1.3 – RHFAC Certification or equivalent

    • A2. Comfort, Views and Acoustics

      • A2.1 – Humidification
      • A2.2 – Relative Humidity

    • A3. Equity and Inclusivity

      • A3.1 – DEI Assessment
      • A3.2 – Inclusive Amenities
      • A3.3 – Sense of Place

    • A4. Occupant Experience

      • A4.1 – Occupant Service Requests
      • A4.2 – Occupant Satisfaction Survey

    • A5. Training and Innovation

      • A5.1 – Training in Accessibility and Wellness
      • A5.2 – Innovation in Accessibility and Wellness

    • A6. Engagement

      • Not Applicable

  • Custodial and Waste

    • P0. Baseline Practices

      • P4.0a – Waste Audit
      • P4.0b – Waste Reduction and Diversion Policy
      • P8.0 – Landlord Shares Custodial and Waste Management Practices

    • P1. Procurement

      • P1.1 Circular Economy Procurement Strategy
      • P1.2 Social Procurement Strategy

    • P2. Custodial Maintenance and Operations

      • P2.1 – Pest Management

    • P3. Custodial Assessment

      • P3.2 – Custodial and Pest Management Assessment

    • P4. Waste Management

      • P4.1 – More frequent or detailed Waste Audit
      • P4.2 – Corrective Action
      • P4.3 – Diversion Rate

    • P5. Waste Audit and Measurement

      • P5.1a – Workplan
      • P5.1b – Waste Management Strategies
      • P5.2a – Waste Management Strategies
      • P5.2b – Waste Management Strategies
      • P5.3 – Bin-sizing

    • P6. Renovations and Construction

      • P6.1 – Waste Management in Construction
      • P6.2 – Waste Control in Construction Specifications
      • P6.3 – Waste Management in Tenant Construction

    • P7. Training and Innovation

      • P7.1 – Training in Custodial and Waste
      • P7.2 – Innovation in Custodial and Waste

    • P8. Engagement

      • P8.1 – Align Engagement Initiatives with Tenants

  • Resilience and Site

    • R0. Baseline Practices

      • R2.0 – Past Climate Hazards

    • R1. Site

      • R1.1 – Site Irrigation
      • R1.2 – Sensitive Site Management
      • R1.3 – Hardscape Management Program

    • R2. Climate Hazards and Risks

      • R2.1 – Future Climate Hazards
      • R2.2 – Rank Climate Risks
      • R2.3 – Resilience Strategies

    • R3. Climate Planning and Vulnerabilities

      • R3.1 – Emergency Preparedness
      • R3.2 – Maintain Critical Systems
      • R3.3 – Capital Planning

    • R4. Training

      • R4.1 – Training in Resilience
      • R4.2 – Innovation in Resilience & Site

Light Industrial

  • Questionnaire – Light Industrial – Sustainable
  • General Information

  • Energy and Carbon

    • E0. Baseline Practices

      • E1.0a – Energy and Carbon Assessment
      • E1.0b — Energy and Carbon Assessment
      • E2.0 – Energy Management Plan
      • E6.0 – Preventative Maintenance
      • E13.0 — Owner or Landlord Shares Energy and Carbon Practices

    • E1. Assessment

      • E1.1 — Mechanical System Assessment
      • E1.2 – Envelope Assessment
      • E1.3a — Detailed Energy and Carbon Assessment
      • E1.3b — Owner or landlord informs, tenant manages energy
      • E1.4 – Deep Retrofit Study

    • E2. Planning

      • E2.1a — Net Zero Transition Plan
      • E2.1b — Net Zero Transition Target
      • E2.2 – Capital Plan

    • E3. Benchmarking

      • E3.1b – Sub-Metered Data
      • E3.2 — Benchmarking Carbon Emissions
      • E3.3 – Third-Party Recognition

    • E4. Tracking and Monitoring

      • E4.1b – Tracking Sub-Metered Use
      • E4.3 – Data Monitoring

    • E5. Conservation Measures

      • E5.1 – Energy and Carbon Conservation
      • E5.2 – Conservation Achieved
      • E5.3 – Energy and Carbon in New Tenancies

    • E6. Operations and Maintenance Optimization

      • E6.1 — Existing Building Commissioning Investigation
      • E6.2 — Fault Detection

    • E7. Controls

      • E7.1 – Building Automation
      • E7.2 – Control Strategies
      • E7.3 — Controls Optimization

    • E8. Lighting

      • E8.1a – LEDs
      • E8.2a – Light Sensors
      • E8.2b – Light Sensors

    • E9. Demand Management

      • E9.1 – Peak Demand
      • E9.2 – Peak Demand Patterns
      • E9.3 – Reducing Seasonal Peaks

    • E10. HVAC Efficiency

      • E10.1 – HVAC Efficiency
      • E10.2 — On-site Combustion

    • E11. Envelope

      • E11.1 – Envelope Improvement
      • E11.2 – Envelope Upgrade

    • E12. Training and Innovation

      • E12.1 – Training in Energy and Carbon
      • E12.2 – Innovation in Energy and Carbon

    • E13. Engagement

      • E13.1 – Align Engagement Initiatives with Tenants

  • Water

    • W0. Baseline Practices

      • W1.0a — Walkthrough Water Assessment
      • W1.0b — Water Assessment
      • W5.0 – Mould and Water Damage Management
      • W7.0 — Owner or landlord shares Water Management practices

    • W1. Assessment

      • W1.1 – Water Efficient Features

    • W2. Benchmarking

      • W2.1a – Benchmark whole-building
      • W2.1b – Sub-Metered Data

    • W3. Tracking and Monitoring

      • W3.1a – Tracking Whole-Building Use
      • W3.1b – Tracking Sub-Metered Use
      • W3.2 – Data Monitoring

    • W4. Conservation Measures

      • W4.1a – Water Conservation (low/no cost measures)
      • W4.1b – Water Conservation (Capital Expenditure measures)

    • W5. Water Hazards

      • W5.1 – Water Damage Response
      • W5.2 – Legionella Bacteria Control Management

    • W6. Training and Innovation

      • W6.1 – Training in Water Management
      • W6.2 – Innovation in Water Management

    • W7. Engagement

      • W7.1 – Align Engagement Initiatives with Tenants

  • Indoor Air Quality and Hazards

    • I0. Baseline Practices

      • I1.0a — Owner or landlord manages whole building IAQ
      • I1.0b – Owner or landlord informs, tenant manages IAQ
      • I4.0 – IAQ Management in Construction
      • I8.0 – Landlord Shares IAQ and Hazards Practices

    • I1. Assessment

      • I1.1a – Owner or landlord IAQ Corrective Actions
      • I1.1b – Tenant IAQ Corrective Actions
      • I1.2 – Owner or landlord frequently assesses IAQ
      • I1.3 – Smoking Restrictions

    • I2. Ventilation and Exhaust

      • I2.1a – Owner or landlord maintains Outdoor Air
      • I2.1b – Owner or landlord informs, Tenant maintains Outdoor Air
      • I2.2 – IAQ in New Tenancies
      • I2.4 – CO Monitoring in Parking Areas
      • I2.5 – CO Monitoring in Occupied Spaces

    • I3. Filtration

      • I3.1 – Filter Inspection
      • I3.2 – MERV Filter Rating

    • I4. Renovation and Construction

      • I4.1 – IAQ Control in Construction Specifications
      • I4.2 – IAQ Management in Tenant Construction

    • I5. Refrigerants

      • I5.1 – Refrigerant Safety Program
      • I5.2 – Refrigerant Inspections
      • I5.3 – Phase-Out High GWP Refrigerants

    • I6. IAQ Hazards

      • I6.1 – Hazardous Materials Management
      • I6.2 – Hazardous Chemicals Management
      • I6.3 – Radon Risk Assessment

    • I7. Training and Innovation

      • I7.1 – Training in IAQ and Hazards
      • I7.2 – Innovation in Energy and Carbon
      • I7.3 – Innovation: Air Quality Sensors

    • I8. Engagement

      • I8.1 – Align Engagement Initiatives with Tenants

  • Accessibility and Wellness

    • A0. Baseline Practices

      • A1.0 – Accessibility Awareness
      • A4.0 – Occupant Engagement

    • A1. Accessibility

      • A1.1 – RHFAC Survey or equivalent
      • A1.2 – RHFAC Plan or Action
      • A1.3 – RHFAC Certification or equivalent

    • A2. Comfort, Views and Acoustics

      • A2.1 – Humidification
      • A2.2 – Relative Humidity

    • A3. Equity and Inclusivity

      • A3.1 – DEI Assessment
      • A3.2 – Inclusive Amenities
      • A3.3 – Sense of Place

    • A4. Occupant Experience

      • A4.1 – Occupant Service Requests
      • A4.2 – Occupant Satisfaction Survey

    • A5. Training and Innovation

      • A5.1 – Training in Accessibility and Wellness
      • A5.2 – Innovation in Accessibility and Wellness

    • A6. Engagement

      • Not Applicable

  • Custodial and Waste

    • P0. Baseline Practices

      • P4.0a – Waste Audit
      • P4.0b – Waste Reduction and Diversion Policy
      • P8.0 – Landlord Shares Custodial and Waste Management Practices

    • P1. Procurement

      • P1.1 Circular Economy Procurement Strategy
      • P1.2 Social Procurement Strategy

    • P2. Custodial Maintenance and Operations

      • P2.1 – Pest Management

    • P3. Custodial Assessment

      • P3.2 – Custodial and Pest Management Assessment

    • P4. Waste Management

      • P4.1 – More frequent or detailed Waste Audit
      • P4.2 – Corrective Action
      • P4.3 – Diversion Rate

    • P5. Waste Audit and Measurement

      • P5.1a – Workplan
      • P5.1b – Waste Management Strategies
      • P5.2a – Waste Management Strategies
      • P5.2b – Waste Management Strategies
      • P5.3 – Bin-sizing

    • P6. Renovations and Construction

      • P6.1 – Waste Management in Construction
      • P6.2 – Waste Control in Construction Specifications
      • P6.3 – Waste Management in Tenant Construction

    • P7. Training and Innovation

      • P7.1 – Training in Custodial and Waste
      • P7.2 – Innovation in Custodial and Waste

    • P8. Engagement

      • P8.1 – Align Engagement Initiatives with Tenants

  • Resilience and Site

    • R0. Baseline Practices

      • R2.0 – Past Climate Hazards

    • R1. Site

      • R1.1 – Site Irrigation
      • R1.2 – Sensitive Site Management
      • R1.3 – Hardscape Management Program

    • R2. Climate Hazards and Risks

      • R2.1 – Future Climate Hazards
      • R2.2 – Rank Climate Risks
      • R2.3 – Resilience Strategies

    • R3. Climate Planning and Vulnerabilities

      • R3.1 – Emergency Preparedness
      • R3.2 – Maintain Critical Systems
      • R3.3 – Capital Planning

    • R4. Training

      • R4.1 – Training in Resilience
      • R4.2 – Innovation in Resilience & Site

Multi-Unit Residential Buildings

  • Questionnaire – Multi-Unit Residential Buildings – Sustainable
  • General Information

  • Energy and Carbon

    • E0. Baseline Practices

      • E1.0a – Energy and Carbon Assessment
      • E1.0b — Energy and Carbon Assessment
      • E2.0 – Energy Management Plan
      • E6.0 – Preventative Maintenance
      • E13.0 — Owner or Landlord Shares Energy and Carbon Practices

    • E1. Assessment

      • E1.1 — Mechanical System Assessment
      • E1.2 – Envelope Assessment
      • E1.3a — Detailed Energy and Carbon Assessment
      • E1.3b — Owner or landlord informs, tenant manages energy
      • E1.4 – Deep Retrofit Study

    • E2. Planning

      • E2.1a — Net Zero Transition Plan
      • E2.1b — Net Zero Transition Target
      • E2.2 – Capital Plan

    • E3. Benchmarking

      • E3.1b – Sub-Metered Data
      • E3.2 — Benchmarking Carbon Emissions
      • E3.3 – Third-Party Recognition
      • E3.1a – Benchmarking Energy Use

    • E4. Tracking and Monitoring

      • E4.1a – Energy Use Tracking
      • E4.2 — Carbon Emissions Tracking
      • E4.3 – Data Monitoring
      • E4.1b – Tracking Sub-Metered Use

    • E5. Conservation Measures

      • E5.1 – Energy and Carbon Conservation
      • E5.2 – Conservation Achieved
      • E5.3 – Energy and Carbon in New Tenancies

    • E6. Operations and Maintenance Optimization

      • E6.1 — Existing Building Commissioning Investigation
      • E6.2 — Fault Detection

    • E7. Controls

      • E7.1 – Building Automation
      • E7.2 – Control Strategies
      • E7.3 — Controls Optimization

    • E8. Lighting

      • E8.1a – LEDs
      • E8.1b – LEDs
      • E8.2a – Light Sensors
      • E8.2b – Light Sensors

    • E9. Demand Management

      • E9.1 – Peak Demand
      • E9.2 – Peak Demand Patterns
      • E9.3 – Reducing Seasonal Peaks

    • E10. HVAC Efficiency

      • E10.1 – HVAC Efficiency
      • E10.2 — On-site Combustion

    • E11. Envelope

      • E11.1 – Envelope Improvement
      • E11.2 – Envelope Upgrade

    • E12. Training and Innovation

      • E12.1 – Training in Energy and Carbon
      • E12.2 – Innovation in Energy and Carbon

    • E13. Engagement

      • E13.1 – Align Engagement Initiatives with Tenants

  • Water

    • W0. Baseline Practices

      • W1.0a — Walkthrough Water Assessment
      • W1.0b — Water Assessment
      • W5.0 – Mould and Water Damage Management
      • W7.0 — Owner or landlord shares Water Management practices

    • W1. Assessment

      • W1.1 – Water Efficient Features

    • W2. Benchmarking

      • W2.1a – Benchmark whole-building
      • W2.1b – Sub-Metered Data

    • W3. Tracking and Monitoring

      • W3.1a – Tracking Whole-Building Use
      • W3.1b – Tracking Sub-Metered Use
      • W3.2 – Data Monitoring

    • W4. Conservation Measures

      • W4.1a – Water Conservation (low/no cost measures)
      • W4.1b – Water Conservation (Capital Expenditure measures)

    • W5. Water Hazards

      • W5.1 – Water Damage Response
      • W5.2 – Legionella Bacteria Control Management

    • W6. Training and Innovation

      • W6.1 – Training in Water Management
      • W6.2 – Innovation in Water Management

    • W7. Engagement

      • W7.1 – Align Engagement Initiatives with Tenants

  • Indoor Air Quality and Hazards

    • I0. Baseline Practices

      • I1.0a — Owner or landlord manages whole building IAQ
      • I1.0b – Owner or landlord informs, tenant manages IAQ
      • I4.0 – IAQ Management in Construction
      • I8.0 – Landlord Shares IAQ and Hazards Practices

    • I1. Assessment

      • I1.1a – Owner or landlord IAQ Corrective Actions
      • I1.1b – Tenant IAQ Corrective Actions
      • I1.2 – Owner or landlord frequently assesses IAQ
      • I1.3 – Smoking Restrictions

    • I2. Ventilation and Exhaust

      • I2.1a – Owner or landlord maintains Outdoor Air
      • I2.1b – Owner or landlord informs, Tenant maintains Outdoor Air
      • I2.1c – Owner or landlord maintains Outdoor Air
      • I2.2 – IAQ in New Tenancies
      • I2.3 – Air Quality Sensors
      • I2.4 – CO Monitoring in Parking Areas
      • I2.5 – CO Monitoring in Occupied Spaces

    • I3. Filtration

      • I3.1 – Filter Inspection
      • I3.2 – MERV Filter Rating

    • I4. Renovation and Construction

      • I4.1 – IAQ Control in Construction Specifications
      • I4.2 – IAQ Management in Tenant Construction

    • I5. Refrigerants

      • I5.1 – Refrigerant Safety Program
      • I5.2 – Refrigerant Inspections
      • I5.3 – Phase-Out High GWP Refrigerants

    • I6. IAQ Hazards

      • I6.1 – Hazardous Materials Management
      • I6.2 – Hazardous Chemicals Management
      • I6.3 – Radon Risk Assessment

    • I7. Training and Innovation

      • I7.1 – Training in IAQ and Hazards
      • I7.2 – Innovation in Energy and Carbon

    • I8. Engagement

      • I8.1 – Align Engagement Initiatives with Tenants

  • Accessibility and Wellness

    • A0. Baseline Practices

      • A1.0 – Accessibility Awareness
      • A4.0 – Occupant Engagement

    • A1. Accessibility

      • A1.1 – RHFAC Survey or equivalent
      • A1.2 – RHFAC Plan or Action
      • A1.3 – RHFAC Certification or equivalent

    • A2. Comfort, Views and Acoustics

      • A2.1 – Humidification
      • A2.2 – Relative Humidity

    • A3. Equity and Inclusivity

      • A3.1 – DEI Assessment
      • A3.2 – Inclusive Amenities
      • A3.3 – Sense of Place

    • A4. Occupant Experience

      • A4.1 – Occupant Service Requests
      • A4.2 – Occupant Satisfaction Survey

    • A5. Training and Innovation

      • A5.1 – Training in Accessibility and Wellness
      • A5.2 – Innovation in Accessibility and Wellness

    • A6. Engagement

      • Not Applicable

  • Custodial and Waste

    • P0. Baseline Practices

      • P4.0a – Waste Audit
      • P2.0 – Green Cleaning Program
      • P4.0b – Waste Reduction and Diversion Policy – MURB
      • P8.0 – Landlord Shares Custodial and Waste Management Practices

    • P1. Procurement

      • P1.1 Circular Economy Procurement Strategy
      • P1.2 Social Procurement Strategy

    • P2. Custodial Maintenance and Operations

      • P2.1 – Pest Management
      • P2.2 – Enhanced Cleaning Protocols

    • P3. Custodial Assessment

      • P3.1 – Cleaning Products and Equipment in Use
      • P3.2 – Custodial and Pest Management Assessment

    • P4. Waste Management

      • P4.1 – More frequent or detailed Waste Audit
      • P4.2 – Corrective Action
      • P4.3 – Diversion Rate

    • P5. Waste Audit and Measurement

      • P5.1a – Workplan
      • P5.2c – Waste Management Strategies
      • P5.3 – Bin-sizing

    • P6. Renovations and Construction

      • P6.1 – Waste Management in Construction
      • P6.2 – Waste Control in Construction Specifications
      • P6.3 – Waste Management in Tenant Construction

    • P7. Training and Innovation

      • P7.1 – Training in Custodial and Waste
      • P7.2 – Innovation in Custodial and Waste

    • P8. Engagement

      • Not Applicable

  • Resilience and Site

    • R0. Baseline Practices

      • R2.0 – Past Climate Hazards

    • R1. Site

      • R1.1 – Site Irrigation
      • R1.2 – Sensitive Site Management
      • R1.3 – Hardscape Management Program

    • R2. Climate Hazards and Risks

      • R2.1 – Future Climate Hazards
      • R2.2 – Rank Climate Risks
      • R2.3 – Resilience Strategies

    • R3. Climate Planning and Vulnerabilities

      • R3.1 – Emergency Preparedness
      • R3.2 – Maintain Critical Systems
      • R3.3 – Capital Planning

    • R4. Training

      • R4.1 – Training in Resilience
      • R4.2 – Innovation in Resilience & Site

Health Care Facilities

  • Questionnaire – Health Care Facilities – Sustainable
  • General Information

  • Energy and Carbon

    • E0. Baseline Practices

      • E1.0a – Energy and Carbon Assessment
      • E1.0b — Energy and Carbon Assessment
      • E2.0 – Energy Management Plan
      • E6.0 – Preventative Maintenance
      • E13.0 — Owner or Landlord Shares Energy and Carbon Practices

    • E1. Assessment

      • E1.1 — Mechanical System Assessment
      • E1.2 – Envelope Assessment
      • E1.3a — Detailed Energy and Carbon Assessment
      • E1.3b — Owner or landlord informs, tenant manages energy
      • E1.4 – Deep Retrofit Study

    • E2. Planning

      • E2.1a — Net Zero Transition Plan
      • E2.1b — Net Zero Transition Target
      • E2.2 – Capital Plan

    • E3. Benchmarking

      • E3.1a – Benchmarking Energy Use
      • E3.2 — Benchmarking Carbon Emissions
      • E3.3 – Third-Party Recognition

    • E4. Tracking and Monitoring

      • E4.1a – Energy Use Tracking
      • E4.1b – Tracking Sub-Metered Use
      • E4.2 — Carbon Emissions Tracking
      • E4.3 – Data Monitoring

    • E5. Conservation Measures

      • E5.1 – Energy and Carbon Conservation
      • E5.2 – Conservation Achieved
      • E5.3 – Energy and Carbon in New Tenancies

    • E6. Operations and Maintenance Optimization

      • E6.1 — Existing Building Commissioning Investigation
      • E6.2 — Fault Detection

    • E7. Controls

      • E7.1 – Building Automation
      • E7.2 – Control Strategies
      • E7.3 — Controls Optimization

    • E8. Lighting

      • E8.1a – LEDs
      • E8.2a – Light Sensors
      • E8.3 – Lighting Zones

    • E9. Demand Management

      • E9.1 – Peak Demand
      • E9.2 – Peak Demand Patterns
      • E9.3 – Reducing Seasonal Peaks

    • E10. HVAC Efficiency

      • E10.1 – HVAC Efficiency
      • E10.2 — On-site Combustion

    • E11. Envelope

      • E11.1 – Envelope Improvement
      • E11.2 – Envelope Upgrade

    • E12. Training and Innovation

      • E12.1 – Training in Energy and Carbon
      • E12.2 – Innovation in Energy and Carbon

    • E13. Engagement

      • E13.1 – Align Engagement Initiatives with Tenants

  • Water

    • W0. Baseline Practices

      • W1.0a — Walkthrough Water Assessment
      • W1.0b — Water Assessment
      • W5.0 – Mould and Water Damage Management
      • W7.0 — Owner or landlord shares Water Management practices

    • W1. Assessment

      • W1.1 – Water Efficient Features

    • W2. Benchmarking

      • W2.1a – Benchmark whole-building
      • W2.1b – Sub-Metered Data

    • W3. Tracking and Monitoring

      • W3.1a – Tracking Whole-Building Use
      • W3.1b – Tracking Sub-Metered Use
      • W3.2 – Data Monitoring

    • W4. Conservation Measures

      • W4.1a – Water Conservation (low/no cost measures)
      • W4.1b – Water Conservation (Capital Expenditure measures)

    • W5. Water Hazards

      • W5.1 – Water Damage Response
      • W5.2 – Legionella Bacteria Control Management
      • W5.3 – Water Features in Healthcare

    • W6. Training and Innovation

      • W6.1 – Training in Water Management
      • W6.2 – Innovation in Water Management

    • W7. Engagement

      • W7.1 – Align Engagement Initiatives with Tenants

  • Indoor Air Quality and Hazards

    • I0. Baseline Practices

      • I1.0a — Owner or landlord manages whole building IAQ
      • I1.0b – Owner or landlord informs, tenant manages IAQ
      • I4.0 – IAQ Management in Construction
      • I8.0 – Landlord Shares IAQ and Hazards Practices

    • I1. Assessment

      • I1.1a – Owner or landlord IAQ Corrective Actions
      • I1.1b – Tenant IAQ Corrective Actions
      • I1.2 – Owner or landlord frequently assesses IAQ
      • I1.3 – Smoking Restrictions

    • I2. Ventilation and Exhaust

      • I2.1a – Owner or landlord maintains Outdoor Air
      • I2.1b – Owner or landlord informs, Tenant maintains Outdoor Air
      • I2.2 – IAQ in New Tenancies
      • I2.3 – Air Quality Sensors
      • I2.4 – CO Monitoring in Parking Areas
      • I2.5 – CO Monitoring in Occupied Spaces
      • I2.6 – IAQ Management in Laboratories

    • I3. Filtration

      • I3.1 – Filter Inspection
      • I3.2 – MERV Filter Rating

    • I4. Renovation and Construction

      • I4.1 – IAQ Control in Construction Specifications
      • I4.2 – IAQ Management in Tenant Construction

    • I5. Refrigerants

      • I5.1 – Refrigerant Safety Program
      • I5.2 – Refrigerant Inspections
      • I5.3 – Phase-Out High GWP Refrigerants

    • I6. IAQ Hazards

      • I6.1 – Hazardous Materials Management
      • I6.2 – Hazardous Chemicals Management
      • I6.3 – Radon Risk Assessment

    • I7. Training and Innovation

      • I7.1 – Training in IAQ and Hazards
      • I7.2 – Innovation in Energy and Carbon

    • I8. Engagement

      • I8.1 – Align Engagement Initiatives with Tenants

  • Accessibility and Wellness

    • A0. Baseline Practices

      • A1.0 – Accessibility Awareness
      • A4.0 – Occupant Engagement

    • A1. Accessibility

      • A1.1 – RHFAC Survey or equivalent
      • A1.2 – RHFAC Plan or Action
      • A1.3 – RHFAC Certification or equivalent

    • A2. Comfort, Views and Acoustics

      • A2.1 – Humidification
      • A2.2 – Relative Humidity
      • A2.3 – Visual Elements
      • A2.4 – Acoustic Elements

    • A3. Equity and Inclusivity

      • A3.1 – DEI Assessment
      • A3.2 – Inclusive Amenities
      • A3.3 – Sense of Place

    • A4. Occupant Experience

      • A4.1 – Occupant Service Requests
      • A4.2 – Occupant Satisfaction Survey

    • A5. Training and Innovation

      • A5.1 – Training in Accessibility and Wellness
      • A5.2 – Innovation in Accessibility and Wellness

    • A6. Engagement

      • Not Applicable

  • Custodial and Waste

    • P0. Baseline Practices

      • P2.0 – Green Cleaning Program
      • P4.0a – Waste Audit
      • P4.0b – Waste Reduction and Diversion Policy
      • P8.0 – Landlord Shares Custodial and Waste Management Practices

    • P1. Procurement

      • P1.1 Circular Economy Procurement Strategy
      • P1.2 Social Procurement Strategy

    • P2. Custodial Maintenance and Operations

      • P2.1 – Pest Management
      • P2.2 – Enhanced Cleaning Protocols

    • P3. Custodial Assessment

      • P3.1 – Cleaning Products and Equipment in Use
      • P3.2 – Custodial and Pest Management Assessment

    • P4. Waste Management

      • P4.1 – More frequent or detailed Waste Audit
      • P4.2 – Corrective Action
      • P4.3 – Diversion Rate

    • P5. Waste Audit and Measurement

      • P5.1a – Workplan
      • P5.1b – Waste Management Strategies
      • P5.2a – Waste Management Strategies
      • P5.2b – Waste Management Strategies
      • P5.3 – Bin-sizing

    • P6. Renovations and Construction

      • P6.1 – Waste Management in Construction
      • P6.2 – Waste Control in Construction Specifications
      • P6.3 – Waste Management in Tenant Construction

    • P7. Training and Innovation

      • P7.1 – Training in Custodial and Waste
      • P7.2 – Innovation in Custodial and Waste

    • P8. Engagement

      • Not Applicable

  • Resilience and Site

    • R0. Baseline Practices

      • R2.0 – Past Climate Hazards

    • R1. Site

      • R1.1 – Site Irrigation
      • R1.2 – Sensitive Site Management
      • R1.3 – Hardscape Management Program

    • R2. Climate Hazards and Risks

      • R2.1 – Future Climate Hazards
      • R2.2 – Rank Climate Risks
      • R2.3 – Resilience Strategies

    • R3. Climate Planning and Vulnerabilities

      • R3.1 – Emergency Preparedness
      • R3.2 – Maintain Critical Systems
      • R3.3 – Capital Planning

    • R4. Training

      • R4.1 – Training in Resilience
      • R4.2 – Innovation in Resilience & Site

Universal

  • Questionnaire – Universal – Sustainable
  • General Information

  • Energy and Carbon

    • E0. Baseline Practices

      • E1.0a – Energy and Carbon Assessment
      • E1.0b — Energy and Carbon Assessment
      • E2.0 – Energy Management Plan
      • E6.0 – Preventative Maintenance
      • E13.0 — Owner or Landlord Shares Energy and Carbon Practices

    • E1. Assessment

      • E1.1 — Mechanical System Assessment
      • E1.2 – Envelope Assessment
      • E1.3a — Detailed Energy and Carbon Assessment
      • E1.3b — Owner or landlord informs, tenant manages energy
      • E1.4 – Deep Retrofit Study

    • E2. Planning

      • E2.1a — Net Zero Transition Plan
      • E2.1b — Net Zero Transition Target
      • E2.2 – Capital Plan

    • E3. Benchmarking

      • E3.1a – Benchmarking Energy Use
      • E3.1b – Sub-Metered Data
      • E3.2 — Benchmarking Carbon Emissions
      • E3.3 – Third-Party Recognition

    • E4. Tracking and Monitoring

      • E4.1b – Tracking Sub-Metered Use
      • E4.2 — Carbon Emissions Tracking
      • E4.3 – Data Monitoring

    • E5. Conservation Measures

      • E5.1 – Energy and Carbon Conservation
      • E5.2 – Conservation Achieved
      • E5.3 – Energy and Carbon in New Tenancies

    • E6. Operations and Maintenance Optimization

      • E6.1 — Existing Building Commissioning Investigation
      • E6.2 — Fault Detection

    • E7. Controls

      • E7.1 – Building Automation
      • E7.2 – Control Strategies
      • E7.3 — Controls Optimization

    • E8. Lighting

      • E8.1a – LEDs
      • E8.2a – Light Sensors
      • E8.3 – Lighting Zones

    • E9. Demand Management

      • E9.1 – Peak Demand
      • E9.2 – Peak Demand Patterns
      • E9.3 – Reducing Seasonal Peaks

    • E10. HVAC Efficiency

      • E10.1 – HVAC Efficiency
      • E10.2 — On-site Combustion

    • E11. Envelope

      • E11.1 – Envelope Improvement
      • E11.2 – Envelope Upgrade

    • E12. Training and Innovation

      • E12.1 – Training in Energy and Carbon
      • E12.2 – Innovation in Energy and Carbon

    • E13. Engagement

      • E13.1 – Align Engagement Initiatives with Tenants

  • Water

    • W0. Baseline Practices

      • W1.0a — Walkthrough Water Assessment
      • W1.0b — Water Assessment
      • W5.0 – Mould and Water Damage Management
      • W7.0 — Owner or landlord shares Water Management practices

    • W1. Assessment

      • W1.1 – Water Efficient Features

    • W2. Benchmarking

      • W2.1a – Benchmark whole-building
      • W2.1b – Sub-Metered Data

    • W3. Tracking and Monitoring

      • W3.1a – Tracking Whole-Building Use
      • W3.1b – Tracking Sub-Metered Use
      • W3.2 – Data Monitoring

    • W4. Conservation Measures

      • W4.1a – Water Conservation (low/no cost measures)
      • W4.1b – Water Conservation (Capital Expenditure measures)

    • W5. Water Hazards

      • W5.1 – Water Damage Response
      • W5.2 – Legionella Bacteria Control Management
      • W5.3 – Water Features in Healthcare

    • W6. Training and Innovation

      • W6.1 – Training in Water Management
      • W6.2 – Innovation in Water Management

    • W7. Engagement

      • W7.1 – Align Engagement Initiatives with Tenants

  • Indoor Air Quality and Hazards

    • I0. Baseline Practices

      • I1.0a — Owner or landlord manages whole building IAQ
      • I1.0b – Owner or landlord informs, tenant manages IAQ
      • I4.0 – IAQ Management in Construction
      • I8.0 – Landlord Shares IAQ and Hazards Practices

    • I1. Assessment

      • I1.1a – Owner or landlord IAQ Corrective Actions
      • I1.1b – Tenant IAQ Corrective Actions
      • I1.2 – Owner or landlord frequently assesses IAQ
      • I1.3 – Smoking Restrictions

    • I2. Ventilation and Exhaust

      • I2.1a – Owner or landlord maintains Outdoor Air
      • I2.1b – Owner or landlord informs, Tenant maintains Outdoor Air
      • I2.2 – IAQ in New Tenancies
      • I2.3 – Air Quality Sensors
      • I2.4 – CO Monitoring in Parking Areas
      • I2.5 – CO Monitoring in Occupied Spaces
      • I2.6 – IAQ Management in Laboratories

    • I3. Filtration

      • I3.1 – Filter Inspection
      • I3.2 – MERV Filter Rating

    • I4. Renovation and Construction

      • I4.1 – IAQ Control in Construction Specifications
      • I4.2 – IAQ Management in Tenant Construction

    • I5. Refrigerants

      • I5.1 – Refrigerant Safety Program
      • I5.2 – Refrigerant Inspections
      • I5.3 – Phase-Out High GWP Refrigerants

    • I6. IAQ Hazards

      • I6.1 – Hazardous Materials Management
      • I6.2 – Hazardous Chemicals Management
      • I6.3 – Radon Risk Assessment

    • I7. Training and Innovation

      • I7.1 – Training in IAQ and Hazards
      • I7.2 – Innovation in Energy and Carbon

    • I8. Engagement

      • I8.1 – Align Engagement Initiatives with Tenants

  • Accessibility and Wellness

    • A0. Baseline Practices

      • A1.0 – Accessibility Awareness
      • A4.0 – Occupant Engagement

    • A1. Accessibility

      • A1.1 – RHFAC Survey or equivalent
      • A1.2 – RHFAC Plan or Action
      • A1.3 – RHFAC Certification or equivalent

    • A2. Comfort, Views and Acoustics

      • A2.1 – Humidification
      • A2.2 – Relative Humidity
      • A2.3 – Visual Elements
      • A2.4 – Acoustic Elements

    • A3. Equity and Inclusivity

      • A3.1 – DEI Assessment
      • A3.2 – Inclusive Amenities
      • A3.3 – Sense of Place

    • A4. Occupant Experience

      • A4.1 – Occupant Service Requests
      • A4.2 – Occupant Satisfaction Survey

    • A5. Training and Innovation

      • A5.1 – Training in Accessibility and Wellness
      • A5.2 – Innovation in Accessibility and Wellness

    • A6. Engagement

      • Not Applicable

  • Custodial and Waste

    • P0. Baseline Practices

      • P2.0 – Green Cleaning Program
      • P4.0a – Waste Audit
      • P4.0b – Waste Reduction and Diversion Policy
      • P8.0 – Landlord Shares Custodial and Waste Management Practices

    • P1. Procurement

      • P1.1 Circular Economy Procurement Strategy
      • P1.2 Social Procurement Strategy

    • P2. Custodial Maintenance and Operations

      • P2.1 – Pest Management
      • P2.2 – Enhanced Cleaning Protocols

    • P3. Custodial Assessment

      • P3.1 – Cleaning Products and Equipment in Use
      • P3.2 – Custodial and Pest Management Assessment

    • P4. Waste Management

      • P4.1 – More frequent or detailed Waste Audit
      • P4.2 – Corrective Action
      • P4.3 – Diversion Rate

    • P5. Waste Audit and Measurement

      • P5.1a – Workplan
      • P5.1b – Waste Management Strategies
      • P5.2a – Waste Management Strategies
      • P5.2b – Waste Management Strategies
      • P5.3 – Bin-sizing

    • P6. Renovations and Construction

      • P6.1 – Waste Management in Construction
      • P6.2 – Waste Control in Construction Specifications
      • P6.3 – Waste Management in Tenant Construction

    • P7. Training and Innovation

      • P7.1 – Training in Custodial and Waste
      • P7.2 – Innovation in Custodial and Waste

    • P8. Engagement

      • P8.1 – Align Engagement Initiatives with Tenants

  • Resilience and Site

    • R0. Baseline Practices

      • R2.0 – Past Climate Hazards

    • R1. Site

      • R1.1 – Site Irrigation
      • R1.2 – Sensitive Site Management
      • R1.3 – Hardscape Management Program

    • R2. Climate Hazards and Risks

      • R2.1 – Future Climate Hazards
      • R2.2 – Rank Climate Risks
      • R2.3 – Resilience Strategies

    • R3. Climate Planning and Vulnerabilities

      • R3.1 – Emergency Preparedness
      • R3.2 – Maintain Critical Systems
      • R3.3 – Capital Planning

    • R4. Training

      • R4.1 – Training in Resilience
      • R4.2 – Innovation in Resilience & Site

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