SUSTAINABLE BUILDINGS
Asset Classes
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Offices
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- Not applicable
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Enclosed Shopping Centres
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- Not applicable
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Open Air Retail
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- Not applicable
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- Not applicable
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Light Industrial
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- Not applicable
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Multi-Unit Residential Buildings
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- Not applicable
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- Not applicable
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Health Care Facilities
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- Not applicable
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- Not applicable
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Universal
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- Not applicable
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Focus Area
Custodial and Waste
Topic
Custodial Maintenance and Operations
Question #
P2.2 – Enhanced Cleaning Protocols
Question
Is there an Enhanced Cleaning Protocol in place during flu season or for pandemic response?
Applicability
Office, Healthcare, Enclosed Shopping Centre, Universal, Multi-Unit Residential Building
Owner/landlord occupied building
Tenant occupied building – areas managed by the owner/landlord
Answer & Scoring
- Yes = 2 points
- No = 0 points
Max of 2 points
Requirements
- Develop Enhanced Cleaning Protocols as follows:
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- Frequently touched surfaces should be easily cleanable and sanitized with a disinfectant at least twice daily during flu season, a pandemic response, or similar circumstances
- Use acceptable disinfection products registered with Health Canada (DIN), products certified by EcoLogo or equivalent
- Hand sanitizers should contain at least 60% alcohol content for effective virus control, approved for use by your local health authority and be placed in central locations for easy access
- Signage: raise awareness, reminders of handwashing, safe distancing etc.
- Scheduling: increase cleaning frequency to at least twice daily to disinfect high contact and commonly shared areas
- Maintenance: increase the supply and upkeep of soap, toilet paper, and paper towels
- Training: ensure building and custodial staff are appropriately trained in proper cleaning and safety techniques
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- Provide evidence that the enhanced cleaning protocol was implemented (e.g. hi-touch cleaning)
- Where custodial services are managed and delivered by the tenants and their service providers, the owner or landlord must provide information to the tenants on how to implement enhanced cleaning protocols
Documentation
- Building-specific Enhanced Cleaning Protocol
- Proof that Program was shared with Tenants
Suggested Lead
Third-party
Value
- During flu seasons and pandemics, standard cleaning protocols at a building may not be sufficient in preventing disease transmission
- Implement enhanced cleaning protocols during flu seasons and pandemics to additionally combat unhygienic conditions. Contracted service providers are required to follow these protocols (if applicable)
- Increase the frequency of cleaning, raise awareness of hygienic practices and how it prevents the spread of disease, train custodial staff, and track protocol implementation
Description
During flu season and pandemic response there is an elevated risk for frequently touched surfaces to harbor bacteria and viruses.
Frequently touched surfaces, such as door handles and elevator buttons and shared common areas, such as kitchens and washrooms can harbor bacteria and viruses for extended periods.
An enhanced sanitation schedule must be developed which identifies frequently touched surfaces (e.g., door handles/knobs, elevator call buttons, handrails, light switches, faucets, drinking water stations, kitchen equipment, countertops, shared Office equipment, etc.) and commonly shared areas (e.g., fitness rooms, boardrooms, break areas, shared kitchens, shared washrooms, shared Office equipment, lobbies, hallways, elevators, stairs, etc.)
References
Adapted BB 3.0 Question
Question 07.03.01 – Does the building management maintain an inventory and sanitation schedule for frequently touched surfaces?