In order for building maintenance staff to effectively manage the building’s energy and carbon, training should be provided which addresses the topics of energy and carbon assessment, planning, benchmarking, O&M optimization, controls, lighting etc.

Over time, technologies and preferred practices in building operations and maintenance change. Providing regular professional development opportunities is a good way to help retain staff. Offering training and educational opportunities related to environmental/sustainable building performance not only benefit staff but improve the performance of the building when staff training is applied at the building level.