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Asset Classes

Focus Area

Accessibility and Wellness


Equity and Inclusivity

Question #

A3.2 — Inclusive Amenities


Have steps been taken to enhance inclusive amenities at the building?


Applicable to all buildings (systems or equipment in the owner or landlord’s control)


Select all that apply:

    • Universal washrooms
    • baby feeding room
    • infant change tables in washrooms for all genders
    • family washrooms
    • gender neutral washrooms
    • provision of free female hygiene products
    • on-site childcare
    • prayer/meditation/restorative room
    • spaces provided for community events/meetings
    • outdoor place of respite
    • safety and security measures (e.g., lighting, areas of refuge, safe walk programs, visible entries and exits)
    • training for tenants or employees (e.g., anti-racism, LGBTQIA+)
    • other
    • none of the above
    • N/A – no common areas/spaces on-site. Please provide documentation demonstrating spaces in landlord or owner’s control do not apply to these requirements


Inclusivity addresses equity of building use by different groups of occupants, providing a spectrum of amenities to support varying needs. This can include welcoming other users through building elements, such as Universal washrooms and family washrooms, or providing signage in different languages.

Promoting inclusivity within buildings can ensure that efforts to improve building wellness impact all building users equally. It is an opportunity to consider diversity and equity in planning and programming, to include components that support underrepresented, minority, and less visible user groups.


a. For owner or landlord-controlled areas, indicate the inclusive amenity features that are implemented to make building users feel welcome


  • Description of strategies implemented with accompanying photos

Adapted BB3 Question

New in BOMA BEST 4.0

Suggested Lead

In-house, with third-party support




WELL Equity Rating

Other Notes

The strategies covered under this Question is meant to go above and beyond common tenant / occupant engagement initiatives. Applicants are required to demonstrate the effort taken to understand building-specific DEI challenges and opportunities.

By implementing strategies to create a sense of place that celebrates both relevant historic and contemporary cultures, Owner or landlords can foster community-building opportunities beyond the site boundaries.

Inclusivity efforts will enhance safety, security and comfort while promoting a sense of belonging for all building users and the broader community.


1 Point per option, up to 5 Max Points