Indoor Air Quality (IAQ) is achieved through the selection of appropriate and achievable air quality goals, regular surveillance and testing to verify HVAC performance and hygiene, efficient and effective procedures for addressing occupant IAQ concerns, and adequate training for the building management team.

The owner or landlord can play an important role in supporting tenants in determining appropriate and achievable air quality goals, conducting regular surveillance and testing to verify HVAC performance and hygiene, advise on efficient and effective procedures for addressing occupant IAQ concerns, and encourage adequate training for the tenant space management team.