For building maintenance staff to effectively manage the building’s Accessibility & Wellness, training should be provided which addresses the topics of accessibility, comfort, views, acoustics, occupant experience and equity.

Over time, technologies and preferred practices in building operations and maintenance change. Providing regular professional development opportunities is a good way to help retain staff. Offering training and educational opportunities related to environmental/sustainable building performance not only benefits staff but improves the performance of the building when staff training is applied at the building level.