SUSTAINABLE BUILDINGS

Asset Classes

Focus Area

Water

Topic

Water Hazards

Question #

W5.1 – Water Damage Response

Question

Is a process in place to respond to leaks or water infiltration issues?

Applicability

All asset classes
Owner/landlord occupied building
Tenant occupied building

Answer & Scoring

  • Yes = 3 points
  • No = 0 points

Max of 3 points

Requirements

    1. Provide the contact details of at least 3 pre-qualified service providers, with active accounts set up, who can be contacted in case of water damage emergency
    2. Description of their proficiency in dealing with water damage events, credentials, response time and approach to address water losses

If this service is delivered by an in-house party, describe their expertise and approach.

Water treatment in HVAC equipment must always meet local provincial and/or federal guidelines and regulations.

Documentation

  • Contact details of 3 pre-qualified service providers, their proficiency, approach and response times

Suggested Lead

In-house, with third-party support

Value

  • Water can have a significant effect on building materials and occupant health. Water-impacted building materials can exhibit mold growth in as little as 48 hours
  • Quick response to water damage is vital in preventing the deterioration of building materials and preventing adverse effects on occupant health
  • Proactively make connections with qualified service providers who can respond quickly to water emergencies to prevent negative outcomes

Description

Reduce the response time for water damage events in a building. There is a short 48-to-72-hour window following a water loss where building finishes can be dried without significant risk of indoor mold growth. Having a service contract in place with a trusted provider helps ensure cleanup work can start as quickly as possible, minimizing the risk of mold growth.

References

Adapted BB 3.0 Question

New in BOMA BEST 4.0