SUSTAINABLE BUILDINGS

Asset Classes

Focus Area

Water

Topic

Water Hazards

Question #

W5.1 — Water Damage Response

Question

Is a process in place to respond to leaks or water infiltration issues?

Applicability

Applicable to all buildings (systems or equipment in the owner or landlord’s control)

Answer

Yes or No

Description

Reduce the response time for water damage events in a building. There is a short 48-to-72-hour window following a water loss where building finishes can be dried without significant risk of indoor mould growth. Having a service contract in place with a trusted provider helps ensure cleanup work can start as quickly as possible, minimizing the risk of mould growth.

Requirements

    1. Provide the contact details of at least 3 pre-qualified service providers, with active accounts set up, who can be contacted in case of water damage emergency
    2. Description of their proficiency in dealing with water damage events, credentials, response time and approach to address water losses

Documentation

    • Contact details of 3 pre-qualified service providers, their proficiency, approach and response times

Adapted BB3 Question

New in BOMA BEST 4.0

Suggested Lead

In-house, with third-party support

References

Crosswalk

TBD

Other Notes

If this service is delivered by an in-house party, describe their expertise and approach.

Water treatment in HVAC equipment must, at all times, meet local provincial and/or federal guidelines and regulations.

Scoring

3 Points

Verification