SUSTAINABLE BUILDINGS
Asset Classes
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Offices
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- Not applicable
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Enclosed Shopping Centres
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Open Air Retail
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Light Industrial
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Multi-Unit Residential Buildings
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Health Care Facilities
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Universal
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Focus Area
Water
Topic
Water Hazards
Question #
W5.1 — Water Damage Response
Question
Is a process in place to respond to leaks or water infiltration issues?
Applicability
Applicable to all buildings (systems or equipment in the owner or landlord’s control)
Answer
Yes or No
Description
Reduce the response time for water damage events in a building. There is a short 48-to-72-hour window following a water loss where building finishes can be dried without significant risk of indoor mould growth. Having a service contract in place with a trusted provider helps ensure cleanup work can start as quickly as possible, minimizing the risk of mould growth.
Requirements
- Provide the contact details of at least 3 pre-qualified service providers, with active accounts set up, who can be contacted in case of water damage emergency
- Description of their proficiency in dealing with water damage events, credentials, response time and approach to address water losses
Documentation
- Contact details of 3 pre-qualified service providers, their proficiency, approach and response times
Adapted BB3 Question
New in BOMA BEST 4.0
Suggested Lead
In-house, with third-party support
References
Crosswalk
TBD
Other Notes
If this service is delivered by an in-house party, describe their expertise and approach.
Water treatment in HVAC equipment must, at all times, meet local provincial and/or federal guidelines and regulations.
Scoring
3 Points