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Asset Classes

Focus Area

Accessibility and Wellness


Equity and Inclusivity

Question #

A3.1 – DEI Assessment


Have the building features been evaluated against diversity, equity and inclusion (DEI) aspects to inform an implementation plan?


Applicable to all buildings (systems or equipment in the owner or landlord’s control)


Select all the apply:

    • Yes – in-house assessment conducted
    • Yes – third party DEI expert engaged
    • Yes – implementation plan developed
    • None of the above


Inclusivity addresses equity of building use by different groups of occupants, providing a spectrum of amenities to support varying needs. This can include welcoming other users through building elements, such as universal washrooms and family washrooms, or providing signage in different languages

Promoting inclusivity within buildings can ensure that efforts to improve building wellness impact all building users equally. It is an opportunity to consider diversity and equity in planning and programming, to include components that support underrepresented, minority, and less visible user groups


a. Conduct an assessment that considers a variety of DEI strategies, and the feasibility of implementing them 
b. Engage a third-party DEI expert to consider in-house assessment and help in the development of a building-specific DEI strategy
c. Develop a long-term DEI implementation plan based on the building-specific DEI strategies identified in the in-house assessment and through consultation with DEI expert

Refer to Other Notes below.


    • In-house assessment of DEI strategies
    • Letter confirming engagement of third-party DEI expert, with their credentials
    • Long-term DEI implementation plan

Adapted BB3 Question

New in BOMA BEST 4.0

Suggested Lead




WELL Equity Rating

Other Notes

Strategies to consider include:


    • Universal washrooms
    • Baby feeding room
    • Infant change tables in washrooms for all genders
    • Family washrooms
    • Gender neutral washrooms
    • Provision of free female hygiene products
    • On-site childcare
    • Prayer/meditation/restorative room
    • Spaces provided for community events/meetings
    • Outdoor place of respite
    • Safety and security measures (e.g., lighting, areas of refuge, safe walk programs, visible entries and exits)
    • Training for tenants or employees (e.g., anti-racism, LGBTQIA+)
    • Other

Sense of Place:

    • Ancestral land acknowledgement
    • Historical community acknowledgement (e.g. slavery, ethno-cultural)
    • Hosting events to celebrate location and connection to the community
    • Public art or interior/exterior design elements, such as murals to reflect and celebrate ancestral land use and community
    • Art by local Indigenous artists
    • Conservation of heritage features
    • Outdoor publicly-accessible and safe amenities
    • Installations or permanent displays recognizing the local geography or environment
    • Other structural or social strategies to enhance sense of place


1, 2, or 3 Points