For building maintenance staff to effectively manage the building’s Custodial & Waste, training should be provided which addresses the topics of custodial maintenance & operations, custodial assessment, waste management, waste audit and measurement and renovations and construction.

Over time, technologies and preferred practices in building operations and maintenance change. Providing regular professional development opportunities is a good way to help retain staff. Offering training and educational opportunities related to environmental/sustainable building performance not only benefits staff but improves the performance of the building when staff training is applied at the building level.